Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
F***a –
Entrega rápida
Customer –
Envoie rapide, arrivée 4 jours avant la date prévue. Comme sur les photos très jolie 🤩
Customer –
Producto exactamente como la foto, con las medidas indicadas e incluye un cubre polvo, venía perfectamente empacado, me gustó mucho, es muy lindo!
D***r –
muy bueno si es el primero
Customer –
Envoie rapide, arrivée 4 jours avant la date prévue. Comme sur les photos très jolie ????
A***s –
cutest!
E***z –
Excelente producto
Customer –
Produto perfeito, sem nenhum prioblema. A única situação foi que os Correios escreveram em letras garrafais o que era, mas não é culpa do lojista. No mais, produto recomendado.
H***a –
Llego muy rápido, es muy bonito, es sencillo, parece buen material, brilla bonito, es para un regalo jaja
O***o –
Se ve de buena calidad, buen pulido y la decoración de kitty es bastante genial jaja cumple con lo que se indica en la página
K***h –
It’s so cute I love it!
C***r –
Super cuteeeee 😳 lol
Customer –
parfait
Customer –
I thougjt it was bigger but perfect size overall
Customer –
Bien
7***r –
soooo cute, my bf loves it :3
F***a –
Buen producto, llegó antes de tiempo y bien embalado y discreto. Recomiendo al vendedor
e***r –
It’s great xD
Customer –
Mooi product, snelle levering, alleen groter dan verwacht. Tenzij je ervaring hebt met grote speeltjes zou ik een kleiner formaat nemen.
Customer –
Хорошо запечатано, и качественно сделано.Всем советую
Customer –
yup
Customer –
bonito y bien empacado, me encantó, se siente delicioso tenerlo adentro, lo recomiendo ampliamente, habría que probar los otros tamaños
Customer –
Es muy lindo
L***s –
Buena calidad, tamaño corresponde y llegó bien empaquetado
Customer –
very good
Q***r –
jaiajaka
Customer –
la piedra es muy linda
J***z –
increible
Customer –
muy lindo y muy fácil de usa
M***n –
c’est froid
Customer –
exelente calidad muy recomendable
J***z –
excelente producto
F***x –
Un gran regalo para mi chica. Le encantó. Vale la pena por el precio.
Customer –
Perfect! Arrived very well packaged
Customer –
llegó bien empaquetado, está muy bonito y si le gustó a mi novia
R***s –
es ist ok
B***y –
Quite small to be honest
s***y –
Me gusto
Customer –
Cool
P***a –
super bonito, llego bien embalado pediré más ❣️ tardo 1 semana en llegar
A***a –
Excelente artículo se los recomiendo muchísimo, es muy discreto el embalaje y se siente de muy buena calidad. nunca eh tenido algún problema con mis entregas, llegan completas y rápido a México
P***a –
muy lindos me encantaron
P***a –
realmente lindos seguiré pidiendo más ❣️
Customer –
envío rápido y lindo
E***s –
Enamorada ????????????
B***d –
Weird connection part is uncomfortable
Customer –
10/10 quality and so much fun with it : )
N***r –
igualzinho das fotos, achei super fofo e bonito, veio bem embalado e chegou todo certinho, chegou bem rápido
Y***s –
muy bonito y igual a la foto me encanta
J***n –
producto llego en buen estado, discreto y excelente calidad
S***n –
amazing
Customer –
¡Es muy bonito! escogí el pequeño porque aún no soy una experta y además me estoy acostumbrando, sin embargo brilla mucho y la entrega es rápida. Recomiendo al vendedor. ????????
Customer –
perfecto para q lo estrené mi baby😈
D***i –
the item looks of good quality and the surface is smooth. the seller shipped it quite fast too. thanks
Y***s –
Me encanta esta hermosisimo
Customer –
good ????
Customer –
perfecto para q lo estrené mi baby????
f***r –
perfeito
Customer –
buen producto para jugar el tope se gira
N***s –
idealne
m***m –
It so great, very well packaged, secret too
a***r –
love love love, it’s true to size and it’s adorable!