Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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D***1 –
Щойно спробували, це наші перші кульки, усім, хто брав участь, сподобалось. Кульки з гарного, приємного на дотик матеріалу, без швів та браку
A***z –
buen producto
Customer –
You need it. Can fell more. And will hace a good org^^}>~. You will thank me later. Dont hesitate..
B***o –
Для попы идеально, я очень доволен Спасибо за быструб доставку, и идеальное состояние товара. Все чудесно
Customer –
good
Customer –
perfetto e come da descrizione . arrivato puntuale senza ritardi. lo consiglio a tutti e vi divertirete tantissimo
Customer –
A encomenda chegou antes do prazo previsto 😍
Customer –
dobre
Customer –
A encomenda chegou antes do prazo previsto ????
3***r –
Super..!
Customer –
Perfect
Customer –
Tal cual la imagen, buena calidad.
a***a –
Bueno
n*** –
Se ve de buena calidad y suave, tiene tamaño perfecto, ha llegado con embalaje discreto y en el tiempo estipulado, incluso antes, muy contento con la compra.
E***i –
très agréable
Customer –
muy bonito y bien hecho el material
Customer –
Can easily fit them up there. Comfortable. Great for long periods of use.
J***n –
Материал приянтый и в меру жесткий,без каких-либо повреждений.Рекомендую
K***h –
Піде
I***k –
????
S***o –
все прийшло, якість на вигляд дуже гарна, але ще не користувались
Customer –
Looks like described. Haven’t use it yet but will add additional comment after. Thank you for very fast shipping and delivery.
Customer –
bien très bien j’adore
В***й –
все чітко,приїхало дуже бистро, за тиждень,продавцеві респект.
f***r –
Bardzo dobry , dobry materiał, przyjemny w dotyku.
A***n –
Small feels nice
Customer –
Очень приятная на ощупь, матовая. Лучше использовать с силиконовой смазкой
Customer –
nahh too small
Customer –
Товар прийшов за 8 днів
Customer –
Utile per la sua funzione e arrivato prima del previsto
C***t –
very cute. just what i expected ~ can’t wait to try it it’s perfect
C***r –
Llego en buen estado y es suave tiene buen material
Customer –
Ottimo
Customer –
хороший размер для начинающих
Customer –
good seller
Customer –
ㆍ늗ㄴㅎ넉ㄴㄷ ㅇㄴ뜯
P***s –
Bien
D***v –
Пришло очень быстро
Customer –
el producto llego rapido, se ve un poco pequeño pero veremos que tal le entra a mi novia
A***i –
muy suaves y no lastiman
l***r –
спасибо. все быстро доставленно
Customer –
너무 간격이 좁아서 별로 안느껴짐
Customer –
Wie erwartet. Qualität in Ordnung.
Y***a –
Выглядит качественно . Хорошо упаковано и материал хороший
L***a –
Chegou muito rápido! Produto de qualidade! Nota 1000