Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
Dotarło szybciej niż się spodziewałem,dobry produkt przyjemny w dotyku bez zapachu na początek zamówiłem mały rozmiar, ale zamówię większe bardzo dobrze się go nosi polecam sprzedawcę i produkt
Customer –
no discreto
Customer –
Product as described. No seams, no rough edges, no smell, nice velvety surface and firm build. Measurements as in description.
Customer –
llegó antes de tiempo muy discreto ei empaque. mucho más grande de lo esperado.
N***h –
very good ????
S***e –
ทำได้ดี มีน้ำหนัก ไม่แย่
a***r –
good quality for the price. seems like real silicone
Customer –
Good product, no smell
V***a –
es perfecto, llegó muy rápido
D***f –
Rentre facilement et reste bien ouvert
Customer –
El producto como en la descripción, pero la envoltura muy poco discreta.
a***l –
J’ai été un peu gourmand impossible à utiliser pour le moment. Dilatation à travailler
Customer –
Conforme a la description et livraison rapide
Customer –
très bon pour Une dilatation Anale !????
a***r –
Quite difficult to get in but feels good and provides a good stretch.
C***r –
Very good quality. Bigger than expected but doable
Customer –
good, middle one is okay
Customer –
primeramente compré el L y estuvo bien, bastante grande pero podia usarlo y ahora compré este M y he podido dormir con el es muy comodo despertando ya bien abierto aquello me pongo el L entra como mantequilla muy satisfactorio. es muy comodo para llevar por largo tiempo claro si tienes la experiencia. si no sabes cual comprar, si te entra una lata de soda compra el M el L es para gente muy experimentada.
Customer –
Surpris par la rapidité de l’envoi!! Je vais commander la taille du dessus, le L, car le M ne m’ élargit pas assez et “glisse”un peu… Le silicone est très doux et l’extrémité du plug, de grosseur progressive, permet une insertion tout en douceur. En tout cas, quelque soit votre niveau d’expertise, ces différentes tailles de plug, si vous les choisissez bien, vous apporteront entière satisfaction et vous pourrez les porter longtemps dans la journée. Je recommande +++.
Customer –
SMALL????? U KIDDING
Customer –
It takes a little time and patience to get this in but WOW does it feel good stretching your anus. You can use small toys while it’s inserted in your bum and after you take it out it feels really good being stretched that way.
l***E –
Bien reçu et conforme à la description du site. L’article est souple, mais suffisamment rigide en même temps, j’apprécie beaucoup
m***z –
esto ya es para los uae tienen un poco de experiencia es talla S y todavía no he podido introducirlo, es muy grande
N***E –
percekt…sehr groß macht mega spaß
Customer –
Very solid, but even the small one was too big
Customer –
Produto chegou em embalagem discreta, dentro do prazo de entrega, material de ótima qualidade porém é bem grande.