Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
J***i –
Ładnie wygląda
Customer –
el mejor plug que e comprado 10/10
C***d –
Works as designed.
S***r –
Top top top!!! Strongly recommende it
Customer –
I am shocked at how good this feels. It has the perfect weight and shape that it gives just the right amount of fullness to be enhance sensation without being too much. The glass is so smooth that with lube it slides in with pleasure and no discomfort. Shipped promptly, anonymously and no embarrassment in the packaging. I HIGHLY recommend this product and this seller. Thank you, seller!
a***r –
Buen articulo, el único que falto es no no brilla.
M***f –
Excelente, tal y como lo menciona la descripción
Customer –
Muito lindo é bem diferente leve e anatomicamente perfeito
L***r –
Alles gut
M***s –
Primer pedido que realiza en esta tienda y todo resultó 100% satisfactorio, el producto fue recibido tal cual la descripción del vendedor. Pedido llegó en menos de un mes a Lima _ Perú
Customer –
All good, thank you!
L***K –
Much smaller than expected.
Customer –
Bien llego integro a mexico
Customer –
Товар приїхав швидко, 10 днів в Україну. Хороша якість, однак опису не відповідає. Замовлений товар розміром “Big” має в діаметрі 38-40мм ( заявлено 45мм). Розумію що його не на токарному станку точили, однак прикро, бо замовляв для дівчини в якої вже є металічний девайс аналогічного призначення 40мм в діаметрі і вона хотіла невеликого збільшення в розмірі. П’ять зірок поставив випадково. Потрібно було прочитати коментарі, покупці вказували на цей нюанс. Фото не можливо прикласти, мабуть покупці прикладали багато фото “н’ю”. Загалом товар і продавця рекомендую, просто будьте уважні.
b***r –
Така маленька, якраз таку хотів. Дуже симпатично світиться в темряві. Але маю підозру, що вона дуже хрупка і може тріснути «в дії». Якщо щось піде не так (і я виживу), доповню коментар.
Customer –
muy buen producto llego rápido
Customer –
прикольна річ
Customer –
Entrega rápida pero mal empacado, aunque llegó bien el producto
Customer –
exelente
S***r –
Great!!
E***Y –
Szybka dostawa , towar super .
Customer –
It’s ok. But the size BIG has an actual size of 4.0 cm.
A***e –
Very cool! A must have!
Customer –
Não valeu a pena apoiar o mandatário
Y***s –
es exactamente igual a la foto y brilla bastante
w***s –
Não valeu a pena apoiar o mandatário
Customer –
precioso me encantó
b***n –
Material estupendo
l***s –
livraison rapide, tout mignon. reste à tester
M***s –
Great fun, good fit and decent illumination. Just leave it out in the sun all day or 10 minutes under a LED.