Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
Customer –
Pediré mas ,muy bueno
Customer –
Пробка хорошего качества, запечатано хорошо , камень сам не выпадет, спасибо продавцу за товар и доставку
Customer –
Buen ptoducto
A***I –
Ok
Customer –
Muy buen producto,exacto a lo pedido
T***s –
O produto foi enviado rapidamente pelo vendedor. Vendedor foi comunicativo tirando minhas dúvidas sobre o envio.
Customer –
Соответствует описанию. Прибыло за 2 недели. Качество хорошее, есть пакет для хранения. Идет в комплекте. Упаковано хорошо
Customer –
Buen producto, de calidad. Llegó antes de la fecha estimada. Recomiendo. Seguramente compraré otro en el futuro, pero uno más grande lol 😝
d***a –
Llega rápido y discreto
Customer –
товар соответствует описанию
a***r –
génial, description correct. pas trop grand, tailles parfaite. nettoyage facilement. petit sachet avec. livraison rapide.
Customer –
Buen producto, de calidad. Llegó antes de la fecha estimada. Recomiendo. Seguramente compraré otro en el futuro, pero uno más grande lol ????
Customer –
.
Customer –
Súper padre
A***v –
окэй)
A***o –
Fast delivery and according with the description, the product fits well and will add spicy moments to your relationship. Thank you seller!
Customer –
me encanto! 🥰
Customer –
me encanto! ????
J***z –
llegó a Perú en 20 dias
E***k –
Все як в описі. Доставка два тижні.
A***a –
é bem bonito, ele veio nesse saquinho preto e n é nada discreto mas TD bem chegou tudo certo
M***t –
très joli, conforme à la description et livraison plus vite que prévue
E***k –
З описом співпадає, але замість фіолетового поклали блакитний. Доставка два тижні.
l***n –
виглядає так само як на фото, ніякого стороннього запаху не було, прийшов у чорному мішечку
A***M –
pesado, de buen material, medidas correctas. la entrega fue buena, venia bien empacado. se ve resistente
A***a –
é realmente lindo,veio nesse saquinho preto n é tão discreto pois o carteiro pode apalpar e senti o que é mas chegou tudo certo
а***а –
супер
A***a –
me encanta ????
I***o –
все конфеденційно гарно запаковано прийшло в мішечку з продавцем не спілкувалась виглядає якісно прийшла на укрпошту
A***z –
excellent
Customer –
Отлично упаковано хорошо выглядит, в чехле очень удобно. Рекомендую вам приобрести у этого человека .
V***n –
perfect! exactly as pictured and described! and shipping was QUICK!!! got to me in a week!
F***n –
it feels nice.
Customer –
Якісно зроблена все круто. Продавець відправив через 2 дні , доставка укрпоштою тривала 15 днів оаьд
Customer –
parfait
Customer –
Пробка приїхала доволі швидко, відповідає опису і добре входить
A***o –
Es tal cual como en la foto, tiene un tamaño correcto, ni muy pequeño pero tampoco es grande, excelente para empezar.
g***r –
брав на подарунок товаришу в прикол, як буде експлуатувати не знаю))
H***t –
Passt ????
Customer –
Товар якісний , прийшов в мішечку , камінчик на місці, без запаху , добре був запакований, дякую продавцю
i***a –
Super
o***r –
i didnt expect it to be so large
Customer –
Отличный товар, хороший продавец в Украину пришло за 10 дней,товаром доволен, качество на высоте) рекомендую продавца)