Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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O***k –
Didn’t think it will give so much pleasure 👍🏻 recommended
Customer –
Sensations incroyables, facile à insérer jusqu’au bout !
O***k –
Didn’t think it will give so much pleasure ???????? recommended
C***x –
Very unique and fun, but the large is too big to fit all the way. The small is just a tease, so I would recommend the medium to anyone.
Customer –
muy placentero, suave pero si ayuda a entrar fácilmente. sin prisa y disfrutando todo el tiempo. sugiero inyectar lubricante. entrega rapida y discreta. al 100. definitivamente tamaño L.
Customer –
Muito macio e sem cheiro algum, bem maleável e fácil de introduzir, vontade de usar o dia todo! Pensei que era maior mas foi falta de noção minha. Produto Top, comprarei um maior futuramente! Perfeitooo 🍆🥵♥️
Customer –
Muito macio e sem cheiro algum, bem maleável e fácil de introduzir, vontade de usar o dia todo! Pensei que era maior mas foi falta de noção minha. Produto Top, comprarei um maior futuramente! Perfeitooo ????????♥️
L***n –
me encanto el color, es tal como se muestra…. la suavidad es increible, es fascinante… lo recomiwndo
C***x –
Very small, very unique feeling. Glows brightly in the dark when you charge it up with a UV light.
E***g –
Best ????♥️
Customer –
No lo he probado pero se ve prometedor
C***x –
VERY large, should have listened to other reviews and gotten a medium size lol. Still has the same feeling and texture as the small one.
G***s –
Soft, and decently long at the medium size.
Customer –
Bigger than expected, good quality. Highly recommend!
Customer –
very bendable, there’s nothing stiff on it, so if thats what youre going for, perfect product for you
L***y –
Does not light up
Customer –
Exactamente igual que en la foto, muy flexible. Tiene buena pinta, parece buen material ????????. Aún no lo he probado pero promete ????. Definitivamente si brilla en la oscuridad ✨. Empaquetado discreto y llegó antes de lo que esperaba ????????. Recomiendo la compra ✌????.
Customer –
Envoltorio discreto. Es muy grande, si no eres un experto mejor el mediano.
Customer –
агрегат здоровий
Customer –
прикольна я іграшка
Customer –
As the description said. Very soft to used feel amazing.
Customer –
Ooooh ja. Größe L ist auch L. 😉 super habtik und macht süchtig der „kleine“
Customer –
Ooooh ja. Größe L ist auch L. ???? super habtik und macht süchtig der „kleine“
U***r –
not anonymous delivery
Customer –
Nightmare to put in I would advise putting lube inside then putting the toy in dry otherwise it will fly out of your hand and makes it a nightmare to even get the tip in. But feels good once in.
G***z –
llego rápido a chile todo ok de acuardo a la descripción
P***n –
Perfecto, el mejor q he comprado hasta la fecha.