Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
Customer –
buen material
Customer –
De buena calidad, buen tamaño, no es muy grande, llegó bien empacado, parecía un tubo, por lo que no hubo problema. es de buena calidad
E***r –
SO CUTE and very fast shipping. Thank you!!
Customer –
Very cute and seems sturdy. Felt really nice and i like how it looks inside. If you’re like me and don’t do very big things in there, this is comfortable enough to fit after some warmup
Y***s –
Esta bien y muy lindo el diseño
m***m –
More of a baby pink color but otherwise exactly as shown and very pretty!
Customer –
perfeito
Customer –
Entrega oportuna, lo imaginaba más grande pero esta ????????
Customer –
é muito lindo e veio bem embalado.
s***r –
They look great thank you very much!!!!
Customer –
Exactly as described. Excellent quality.
Y***a –
para mim não tive a opção para eu mostrar o produto por foto ,mas gostei do produto, simplesmente idêntico a foto ,só achei um pouco maior do que eu esperava, mas aí, eu vou ter que da um jeito kkkkkkkkk
d***r –
ele é lindo
V***t –
Super cute, kind of small. No problem to put in and keep. Would recommend!
Customer –
precioso, llegada antes de tiempo. no es tan rosa chicle como parece pero es bonito
Customer –
Tal cual al de la foto. Es grande
a***r –
Amazing. I just tried it out, but its for sure my favorite plug. Not even joking. Also came in faster then expected, which was nice.
D***o –
tiene buen tamaño, excelente calidad, llegó muy rápido
Customer –
Bonito, se siente de buen material y es grande. Llegó muy rápido! en menos de dos semanas, así que estoy satisfecha. 🙂
F***a –
Es un poco diferente a la imagen, pero está bien Entrega rápida
D***z –
Llego super bien protegido. En menos de una Semana a México.
Customer –
está suuuper lindo, viene muy protegido el empaque porque es de vidrio, así que por eso no se preocupen. Está muy bonito de verdad, 10000/10 🩷
M***t –
buena pieza identica a la de la imagen
Customer –
está suuuper lindo, viene muy protegido el empaque porque es de vidrio, así que por eso no se preocupen. Está muy bonito de verdad, 10000/10 ????
Customer –
product as described
J***e –
Fits nice and quality feels great
Customer –
Im not gon say anything besides
Customer –
Es más bonito de como se ve en la imagen! ????
Customer –
elxelente producto llego bien empacado envio rápido
Customer –
красивенько. удобная.
S***9 –
belle taille
y***y –
excelente
F***a –
Entrega rápida Tal cual la imagen
A***z –
no me deja añadir imágenes, supongo que por el contenido. pero esta suuuper bonito. es un poco pesado. De buen tamaño. completamente se cristal. vino muy bien embalado para no quebrarse
S***a –
Muy lindo y de buena calidad
A***O –
me gusto mucho este plug se ve bien y se siente bien. buen tamaño, muy recomendable
R***r –
Llego súper rápido, es hermoso y de buena calidad. AMO