Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
No mide 40 cm como dice en la descripción. El material es rígido. El diseño si es muy real y tiene detalles que están muy bien.
F***r –
La livraison est un vrai scandale !!! Vérifiez si le vendeur vous propose la livraison pas “Colis Privé”. Si c’est le cas, n’achetez pas !!! Une honte !!!
Customer –
Esta muy bien el producto el precio esta muy bien solo que a mí, en lo personal me gustaria de mayores dimensiones la palma y los dedos del articulo ya que lo siento pequeño y entramuy facil mente pero le doy muy buena calificacion lo recomiendo mucho.
U***r –
ок 👍👍👍
J***n –
quite firm, fit is tight but not overwhelming, looks great
Customer –
Very fast delivery!!!
U***r –
ок ????????????
s***r –
Une main ni trop grosse ni trop petite à mon anus, d’une longueur qui me ravis, encore un jouet qui avec douceur et délicatesse me procure beaucoup des sensations Merci
Customer –
Super
Customer –
Small hand, but 2 works very well.
F***a –
esta bien
J***r –
fantastic product
Customer –
Mrs loves this inside her
D***e –
Buena calidad y resistencia
F***r –
conforme
Customer –
Es una fantasía, la mano es consistente, pero no me queda muy claro el material del que está hecho, tamaño ????
D***z –
es muy grande y flexible
Customer –
Para usuario medio o novato valiente que quiera iniciarse en fist. La mano no tiene el tamaño real, por lo que con el lubricante adecuado y paciencia, se puede meter bien. No es muy rígido en la punta, así entra de una forma más amistosa. No está mal para el tipo de usuarios que os indico.
Customer –
Es más grande de lo que pensé, bueno mi mano es pequeña y delgada, es grande para quienes apenas comienzan con esta actividad, es suave y duro. Lo recomiendo.
Customer –
생각보다 큼
2***r –
ok
A***e –
Lo disfruto bastante
Customer –
Fatto bene. Dimensioni perfette.
N***s –
Top ding ziet er super lekker uit als mn vrouw dit bij zich zelf inbrengt en dan na lekker raggen spuitende klaar komt aanrader
Customer –
I know you guys do the packaging well, and the item was indeed delivered. But the entire packaging was severely damaged during the transit process. I bought this as a “choice item,” so I guess there must have been something wrong on Ali’s side. So I guess you guys should get in contact with Ali. Otherwise, I guess you guys might get refund requests in the future, because the packaging, despite it was well done, was indeed seriously damaged (no wonder someone would say it had been intentionally torn apart). Please check the transit process with Ali, dear seller.
Customer –
Very big
Customer –
With moderate lube, it slid right in with explosive results
o***a –
got it real quick was well wrapped feels good didn’t used it yet but it feel amazing
Customer –
Ottimo prodotto , materiale di qualità e robusto , sarebbe stato meglio se fosse stato in scala reale e non più piccolino come è. Però si usa molto comodamente
J***s –
Voldoet aan de beschrijving
T***E –
not so big but cool enough 😉
J***l –
bien fini assez grand ma compagne adore
P***d –
produit conforme à la description parfait pour la taille j.adore et je recommande vivement
s***r –
생각보다 사이즈가 작음
M***n –
un joli jouet , taille respecter largeur longueur , doux , aillant essayer fait plus que sont travail très satisfait merci Mika
f***r –
delivered to wrong adres
t***r –
conforme
t***x –
agréable,bon produit
T***e –
สุดยอด
D***o –
Todo correcto