Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
un peu gros mais pas inconfortable ,la tige est trop courte,il ressort seul .le plaisir est la quand meme
o***r –
Buena calidad,suave al tacto
P***r –
????
Customer –
Bestellen was makkelijk en de deal snel gesloten de bestelling was supersnel verzonden en mocht het pakket snlel ontvangen
Customer –
Muy bueno talla L dilata mi ano al maximo
Customer –
The articles are as described. The material is of good quality, not too hard or too soft. Extremely satisfied!
Customer –
All good)))
Customer –
Nog niet geprobeerd maar goeie kwaliteit
Customer –
pedí el más grande y no me entró tan facil pero me encantó estoy muy happy
K***m –
Awesome. Xxl too large. XL & L more reasonable as per normal US sized plugs. Otherwise can’t wait to push them in.
A***a –
The item is put only in a plastic bag
Customer –
tal como se describe y con envio rapido, pero evidente al tacto.
Customer –
Всë доставлено мигом, так сказать. Фото соответствует фото продавца. На ощупь бархатная и большая. Реально не для новичков как мы. Не влезает никуда. Зато можно использовать пока как массажёр точечного расслабления мышц)) Товар рекомендую как и продавца!!!
I***z –
Me gustaría llevarlo al trabajo
A***o –
Гарний приємний матеріал і зручний стопор. Не заважає і не створює дискомфорт на відміну від моделей з круглим стопором
Customer –
Fits great sides do rub a little butt it stays in place, stem right size, had in a few hours and so far so good
M***r –
Excelente producto. Es muy cómodo y suave al tacto, recomendado!
Customer –
Вылез геморой. Не рекомендую
Customer –
conforme à la description (plus petit que ce à quoi je m’attendais) la base du plug (M) est plus petite que les autres tailles ce qui le rend plus adapté à être porté longtemps
P***t –
Wel opletten dat je de juiste besteld. Ik had per ongeluk de kleinste besteld en deze is echt mini 🙂
Customer –
ótimo produto muito macio
D***e –
Feels very good!
Customer –
Хорошее качество. М отлично подходит для начала.
P***o –
Producto muy bien acabado, lindo y muy placentero, lo recomiendo, pronto pediré tamaños más grandes, ideal para usarlo todo el día
Customer –
está bien es muy superior a otros que hay lo recomiendo viene bien guardado , llegó una semana después del pedido
Customer –
Качество хорошее, но S слишком маленькая.
Customer –
Fits like a glove
a***o –
produto de boa qualidade . embalagem discreto
Customer –
High quality product. Silicone is smooth. I recommend this product if you’re into that
T***h –
❤️❤️Alles super. Schnell geliefert und sehr guter Ware . Sehr gerne wieder! 7 Sterne und Fu Lu Shou für Dich!☮︎☮︎☮︎☮︎☮︎