Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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A***a –
excelente
J***A –
Nickel ! mon épouse est ravie.
R***s –
la caja llegó un poco maltratada pero el producto llegó bien falta probar que haga toda la funciones que cumple el producto
Customer –
tout semble très bien , la taille, correspond à la description , voir a l’usage ! livraison rapide en 8 jours ,
Customer –
מעולה
M***e –
parfait
I***n –
Good quality, corresponds to the description. A bit solid.
I***v –
Хубаво
Customer –
excelente calidad y muy pronta la entrega
Customer –
muy buen producto, el tamaño está muy bien, el material también está muy bien, la potencia también está excelente
Customer –
Excelente producto. Vale la pena la compra por la calidad del producto y lo bien que se maneja.
J***a –
lo traje para un regalo de cumpleaños ella quedó feliz
Customer –
envío a costa rica muy rápido, menos de 25 días. muy potente, buen tamaño, le compre uno a mi esposa para que no me extrañe 🤣🇨🇷 doble cabeza de vibrador muy potente.
Customer –
ל
c***a –
excelente producto
E***o –
Buen producto
Customer –
envío a costa rica muy rápido, menos de 25 días. muy potente, buen tamaño, le compre uno a mi esposa para que no me extrañe ???????????? doble cabeza de vibrador muy potente.
M***h –
Wonderful item, packed very good. And feels even better! Girls go for it
a***a –
El tamaño es perfecto, sin embargo es muy grande para mí culito jajaja así que no lo podré usar
g***r –
סביר –
Customer –
super
s***s –
Дуже якісна річ Задоволені дуже Рекомендую спробувати
a***r –
It’s perfect
J***o –
Se recibió el producto a satisfacción
D***a –
bem embalado
T***h –
I have good I like it very fun ☺️😊☺️😊☺️😊☺️😊☺️😊☺️😊☺️😊☺️😊☺️😊☺️😊☺️😊☺️😊☺️😊😊☺️😊😊😊☺️😊😊😊
T***h –
I have good I like it very fun ☺️????☺️????☺️????☺️????☺️????☺️????☺️????☺️????☺️????☺️????☺️????☺️????☺️????????☺️????????????☺️????????????
j***r –
????
M***a –
Buen producto.
Customer –
Buen estado, varias velocidades en ambos lados, aún no ensayado, pero se nota cómodo.
j***r –
Producto recibido de acuerdo a lo solicitado y en las condiciones ofrecidas, el envío llegó antes de la fecha que habían estipulado para le entrega.
e***n –
Ela Começou a usar agora só mete com o grelo vibrando e goza pelo menos umas 6ou7 vezes por foda, Vamos bota pra goza essas piriquita ae carai
Customer –
gracias por el envío llego rápido…y en exelentes condiciones
r***n –
ตรงปก
Customer –
merci commande bien arrivé
Customer –
Minhas Clientes, Gostarão muito, recebi pontos na minha revenda. porque compro para revender, e vendi rápido, sem reclamação só elogios, agora vou pedir mais para poder vender, recomendo o vendedor, entrega rápida!
Customer –
el producto me encantó es muy bueno superaron mis expectativas la calidad del envío es muy buena y rápido en la entrega
M***e –
Muy buen producto
p***r –
buen producto muy bien empacado muchas gracias entrega a tiempo
Customer –
국내 그어느 상점에서 구입한것 보다도 고급스럽고 좋은것 같네요 포장도 신경을 많이 썼구요 사용해보고 다음에 추가로 올려놓을게요