Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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o***e –
perfecto
Customer –
Всё как и должно быть
A***h –
Очень хороший
Customer –
Прибор мощный, гладкий, несколько режимов. Нагревается только с узкой стороны. Упаковано в коробку и чёрную плёнку, но на пакете посылки написано что это мощный вибратор, как в описании товара прям. Лучше бы просто “Toy” было написано.
Customer –
Produto muito bom!
Customer –
вау
G***I –
Прибуло за тиждень, Все ок.
A***k –
Güzel paketleme. Bu arada çok hoşuma gitti. Tüm titreşimleri muhteşem
t***a –
Ok
I***o –
Bom produto, silicone de excelente qualidade. Permite dobrar conforme a necessidade do usuário.
P***n –
Its amazing!!!!!! I love it so much but it’s slightly smaller than I thought it would be totally worth it though!!!
A***t –
exatamente como descrito. produto muito bom. minha parceira adorou. recomendo .
Customer –
This is my second one, the first one I bought in 2018 and he served me well and simply stopped charging. A new one from the left but there’s no difference. So i ordered a new one after so many years. Recommend this seller very much!!!
Customer –
Ахрененный, жена в восторге..
M***s –
llego antes de lo establecido. funciona bien. muy agradable a la vista. esperemos como nos va con el uso.
N***d –
Іграшка дуже гарна. Трохи за голосна, але нічого. Всі функції працюють. Нажаль коробка трохи помʼялася при транспортуванні, тому в якості подарунка не підійде
Customer –
It’s small and pretty. I like the basic features
Customer –
Mr gusto
4***r –
l’oggetto è molto bello nella forma e dimensione. peccato che Mine arrivato macchiato e la mia compagna non lo vuole usare.
N***y –
Нормально, моторы вдвоем не работают. Связи из вне нет – это минус, но он по форм фактору двусторонний это плюс. В общем круто. Шум это минус
F***r –
Ottimo
R***n –
מעולה. ממש הפתיעו לטובה
p***a –
Envoi super rapide, reçu en 8 jours.Bien emballé pas abîmé. Une notice en français. Dommage qu’il n’y ait pas un petit sac en toile fourni avec pour le ranger.
Customer –
item as described. very powerful and amazing price
H***n –
Mükemmel bir ürün . Benim penisimden biraz kısa ama arkadaşımın onunla oynaması beni mutlu ediyor .
Customer –
Товар соответствует описанию, все работает. Очень быстрая доставка.
Customer –
Fast delivery, good size, I’m satisfied
s***e –
ggg
v***r –
Ok????????????
a***s –
Всё Ок. Работает. Будем учиться как пользоваться. Kokybė gera, malonus. Dabar reikės išmokti ir išbandyti. Ačiū.
K***z –
Polecam super
Л***а –
Розмір прийнятний, є комфортний підігрів, підсвітка кнопок (+до зручності), вібрації доволі потужні, довго використовувати некомфортно, бо виникає трохи оніміння. На маленьких вібраціях мені цілком комфортно. Непогана річ
F***z –
un lujo
Customer –
????????????
Customer –
все отлично
V***h –
качество очень хорошее.
S***z –
La vibración del producto muy buena y poco ruido al usarlo
a***r –
Received the product. Item is intact and vibration modes work as described.
Customer –
хороший товар, подходящий размер, есть нужные режимы вибрации, рекомендую 👍
Customer –
все супер 👍
Customer –
хороший товар, подходящий размер, есть нужные режимы вибрации, рекомендую ????
Customer –
все супер ????
Customer –
todo perfecto! funciona muy bien, como pega diría que el calor no se nota mucho
T***a –
muy buena calidad, buen producto muy contenta, buen material suave , ????????
y***x –
bonne qualité. puissant. Madame apprécie beaucoup !
Customer –
parfait ????
Customer –
bueno
o***e –
reembolso
n***r –
Sehr gut 🙂