Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
……
F***u –
arrivé plus rapidement que prévu. produit au top et fidèle à l’image.
a***r –
посылка пришла в сроки. хорошая упаковка. ничего не повреждено. вид такой как и хотела. качество нравится. удобная и хорошая. это размер М. буду заказывать ещё у этого продавца!
B***M –
Came in 2 weeks. Fits description
M***y –
Nice and good price. Five stars!
S***d –
You’re right about that
Customer –
отличный колпак! но тянет плохо.
Customer –
excelente artículo. hermoso y es igual que en la imagen. agendar venía con una bolsa de regalo donde caben dos plug sin problema
m***m –
Stupendo! Bellissimo indossato, ottimo materiale facilmente pulibile. Così come da foto. Ottimo acquisto
a***r –
good
D***l –
muy buen tamaño el L a mi novia le encantó
Customer –
pone plug anal en el envoltorio, hay que pedir más cosas para que lo metan en un pedido más grande y no se vea la etiqueta .
V***D –
Good standard fit, with lube and gentle slow push enter as expected, the neck is thin enough to be confortable, takes 10 min to accomodate and walk with it. Careful not to shock against metal it get easily small bumps. Hot water and soap, let it soak then let dry on towel. Put boiled water in bowl and same process before giving to someone else. To the customers: try it before making your girls wear it, or your not gentlemen.
L***e –
good product but the packaging is not discreet at all ????
Customer –
The gem came off during shipping but it’s a quick fix. True to size and very nice
v***n –
понравилась
g***n –
vivement les photos où elle le porte ☺️
6***r –
awesome
j***e –
intolerable te lo mandan en un sobre con la descripción de lo que es con 0 privacidad no compraré no recomiendo comprar en esta tienda sobre todo si tenéis hijos o familia en casa
T***s –
super cute ????
Customer –
Все чудово
Customer –
produit conforme
J***i –
exactly like picture
W***a –
it fits in her little butt so nicely!!
Customer –
had to wait 4 more days to receive the item. ordered on the 17th of August, didn’t receive it until the 6th of September. supposed to come on the 2nd of September
Customer –
Todo bien con el producto únicamente solicitar más discreción por parte de las paqueterías que entregan debido a que en la parte posterior viene la descripción del producto con letra grande de ahí en más todo bien
Customer –
Meep
Customer –
Delivery was fast I can’t wait to try it out
Customer –
Llego muy bien, lo probare con mi novia
Customer –
Bigger than you think but good 👍
Customer –
Bigger than you think but good ????
Customer –
Très bon produit
A***s –
very good, wowowow az igen!!!
6***r –
❤️❤️♥️❤️
0***r –
She love it!
a***r –
Buen artículo
O***z –
veremos qué tal
F***s –
Ótimo
c***h –
Good quality
J***s –
Fast shipping
Customer –
сразу же после получения посылки и доставания пробки из мешочка, в котором она была, вывалился камень. Надеюсь приклеить. сняла звезду за это а так доставка быстрая
Customer –
El artículo corresponde exactamente a la descripción aunque pedí el tamaño más chico se mira grandecito la piedra del corazón es muy bonita y brilla mucho
B***i –
Якість супер, метал???? Дякую.
Customer –
Heart came detached but I can probably glue it back on.
Customer –
Exacto a la publicación pero muy evidente, abrieron mi paquete
Customer –
absolutamente nenhum tipo de discrição, veio sem caixa, deixando a mostra o formato e ainda veio uma etiqueta escrita o nome do objeto
L***n –
bien embalado…no traía bolsita de terciopelo pero viene bien protegido.. .llegó muy rápido y es muy bonito…
R***z –
buen material y diceño
Customer –
fast shipping , medium is. s good size
c***h –
The large is huge, to big for me
Customer –
Good size. She loves it.
J***o –
Poco discreto el empaque pero todo llegó ok
Customer –
Reçu avant et conforme à la description. Heureusement que c’était dans un colis groupé parce que le nom de l’article est noté sur le paquet du colis aucune discrétion dommage pour ça.
D***r –
Bien bonito, sobretodo el color fucsia, me encanta, definitivamente volvería a comprar pero no viene tan discreto, el sobre literalmente dice lo que es 😓
B***m –
As on photo. Fast shipping.
S***g –
excelente
C***a –
Talla s, lindo
M***m –
Good
A***s –
Es demasiado preciosooo????
Customer –
produto muito bom e de ótima qualidade, veio td certinho e muito bem embalado e protegido!
D***r –
Bien bonito, sobretodo el color fucsia, me encanta, definitivamente volvería a comprar pero no viene tan discreto, el sobre literalmente dice lo que es ????
E***s –
Ami esposa le encanto, Un juguete nuevo para cumplir nuestras más profundas perversiones.
М***а –
В упаковке прощупывается. Покрытие все отражает лучше зеркала. Довольно тяжелая, но внутри явно полая
Customer –
Produto de excelente material, ótimo acabamento. Condiz com a descrição do anúncio. A foto está comparando lado a lado o maior e o menor.
r***o –
El producto llegó en tiempo solo que no es nada discreto, el repartidor se quería quedar con el paquete ya que lo avía reportado como entregado
J***a –
Pos esta bien, solo que el paquete no era nada discreto, tocandolo un poco se sabia que es y encima ahi mismo dice que contiene..
Customer –
perfect
U***r –
Great product in solid condition. Only issue is that the gem in the center can pop off if not handled carefully. But a quick appliance of fresh hot glue can make it sturdy again. Overall, a fun little product that’s worth it’s value.
A***P –
Item is beautiful
I***C –
muy buena calidad, metal pesado excelente producto
4***r –
perfecto 👌
E***n –
Le encantó a mi esposa, justo lo que se describe.
Customer –
Fast shipping bcos received in 6 days! But seller not discreet because he announce to the whole world that the package is Anal Plug! Aside from that the plug fits nicely, and because it is light, it won’t slip out.
P***r –
Not discrete at all
E***s –
Excelente material, llegó intacto como se ve en las imagenes de buen peso buen tamaño 10/10 com este vendedor, le volveria a comprar
Customer –
Ótimo produto, parece ser um material de qualidade. Veio bem emalado e protegido. Muito bonito a cor da gema também.
Customer –
llego rápido y sin contratiempos!! paquete discreto!! es para regalar por lo cual solo puedo agradecer que lo enviaran rápido y seguro! es tal cual lo describe el vendedor en su spot!!
P***n –
I received the package in 2 weeks. The product is as described. I recommend the seller. Satisfied for the order
O***r –
прикольна штука, не знаю що і писати, доставка швидка
M***a –
Great Quality, Unfortunately I Broke Up With My GF
F***o –
muy buena calidad llego antes de tiempo
Customer –
Forgot to take a pic with the plug itself, anyway.. It’s not discreet packaging at all, but luckily it was put in a bigger bag because I had more items. It does the job, I guess.
Customer –
Все згідно з описом, але будьте готові, що пишеться вміст посилки
Ю***а –
Приехала очень быстро. Всё как на фото. Упаковано хорошо. Рекомендую
a***r –
Arrived with the black heart detached.
e***o –
very good
Customer –
as advertised
Customer –
arrived quickly, plug is bigger than expected, a lil low quality in terms of the stone and glue job but looks pretty and arrived quickly
4***r –
perfecto ????
V***a –
Muy bueno ya me lo troné completamente
Customer –
пробка отличная , соответствует описанию, доставка с задержкой , ещё и не по адресу
Customer –
A entrega foi muito mais rápida que o previsto, muito bem embalado estou bastante satisfeito com os produtos
C***e –
Ok
Customer –
המוצר מעולה בכל הגדלים המשלוח הגיע מהר
Customer –
Livraison discrète, il est arrivé dans l’emballage rouge, sans mention « plug anal » il y avait uniquement mes coordonnées GPS
Х***y –
Замовлення доїхало в Україну Укрпоштою приблизно за 2 тижні. Відповідає опису все як на сайті. Пробка дійсно величенька. Обробка металу на висоті, все гладеньке і блищить. Камінець в серці приклеїний добре, не відпав відразу як тут пишуть. Ще не використовували. Це наша третя пробочка, тепер сама велика. Без тренування ця відразу не влізе ))) Потрібно розробляти меншими. Кому потрібно замовляйте, продавець надійний, відправив швидко!
Customer –
Fast delivery, excellent quality. Size it’s exactly what i choose. 10 of 10.
Customer –
Llegó muy rápido y todo correcto. Está bien comprar distintos tamaños para ir ajustando
R***t –
heavy and high quality. no imperfections in the metal
A***i –
bien reçu 👍 mrc bq
A***v –
super
c***r –
Etrange sensation, pas facile à mettre, normal c’est le plus grand que j’ai pris, mais une fois bien enfoncé (ça doit prendre maximum 5 minutes le temps que l’anus se dilate et tout…) ça reste bien.
A***i –
bien reçu ???? mrc bq
Customer –
muy buen producto
Customer –
it’s good but my father is mean and took it away
Customer –
El pedido llegó en 10 días bien embalado, y muy bonito, buen material.
Customer –
игрушка жене нравится. любит они такие . 4 звёзды почему . увидите на фото
J***a –
Great quality. Wife loves it.
Q***l –
Like the description very nice
Customer –
Es exacto a lo que se pide. Muy buena calidad
Customer –
muy buen producto, volveré a comprar
A***r –
Kaliteli ve güzel
N***S –
its ok
Customer –
Excelente material, super cómodo y delicioso de usar; cristal hermoso, aunque puede que por el uso caiga. Si es un material pesado. Empaque poco discreto.
Y***v –
Прекрасні іграшки, чому ми були такі дурні, що не замовили їх раніше. S немає сенсу брати, беріть одразу М та L, не пожалкуєте)
Customer –
todo bien pero el corazon estaba a las justas pegado JAJAAJ se salio al tocarlo nada mas pero bueno lo pego con silicona y listo por lo demas esta bien me siento conforme
Customer –
Fits perfectly unlike the other One I ordered. Felt odd at first but It was an amazing experience to Enjoy. honestly my first time
m***m –
Пробка як пробка. Солідна. Гарненька. Нарікань нема. Тільки пані, прогрійте її трохи перед використанням. Бо дупця дякую не скаже)
Customer –
come descritto.preso per la mia compagna molto carino e sexy. non eccessivamente grande
S***a –
bonito y de calidad, aunque nada discreto
A***s –
Es grande, no recomendaría para principiantes.
Customer –
Chegou rápido é igual a descrição.
Customer –
10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Customer –
хорошая, увесистая, пришла быстро в укр, с пробавцом не общалась, упакована средне, нормально крч няняня
Customer –
Se ve de muy buena calidad y el producto puede lavarse muy bien, es un poquito pesado
m***r –
mi ano esta dilatado
Customer –
Great quality plug very pretty
Customer –
It’s cute
A***s –
Tamaño perfecto para comenzar a explorar la zona, compré también el mediano y es prácticamente del doble de tamaño
M***h –
It’s a little smaller than what I thought, but I still love it
T***y –
Challenge accepted
Customer –
Super 👍 thanks
Customer –
It is metal which is very cold, you have to heat it before inserting it.
S***a –
excelente
L***a –
понравилось
Customer –
Same as picture, metal and good quality
l***r –
Nice cuality just as prescribed
J***l –
Llego antes de la fecha indicada. No lo he probado aún, pero se ve de buena calidad. Como comentario adicional sería bueno mas discreción en el paquete.
A***r –
огонь
J***o –
excelente
D***z –
Llego en diez días a México y es perfecto
Customer –
Declaração bem “discreta” kkkkk porém a entrega foi super rápida.
Customer –
great, I love it BUT IT CAME WITH THE TITLE “ANAL PLUG” WRITTEN ON THE PACKAGE so the delivery people know what it is…
A***o –
досить гарна якість
Customer –
super buen producto, mega recomendado
a***r –
Muy bonita, buen material, es para regalo.
Customer –
Beautiful. I’m very satisfied with the product. Delivery was fast as well.
t***r –
piękny metal , ale nie zamawiaj tego osobno bo na paczce widać napis ANAL PLUG, jeśli chcesz zamowic a być dyskretnym to zamów więcej niż jedną. Paczka nie jest dyskretna , polecam
A***n –
embalagem nada discreta, sorte que veio com outras coisas dentro de um saco maior, mas a qualidade é boa e a pedra é linda.
S***r –
Received the product in very good condition. There were no damages. It’s very shiny; as you can see, I had to censor faces out of it. It feels nice in the hand. Haven’t had a chance to use it yet, but overall, it’s good. Let this review be an assurance that it’s possible to order this and receive it in Bangladesh for any other buyers from Bangladesh. You can buy it. It did take almost 2 months to be shipped, but that was mentioned while ordering, so I’m not annoyed much. It could be faster, but it’s alright; not like there are any other options.
G***z –
el color del corazón, se ve precioso si es grande.. me gustó y recomiendo al vendedor por mi paquete…
Customer –
great, quality just as good as expensive ones and good customer service. shipped very fast.
Customer –
I recently purchased this intimate care product from this seller, and while I’m happy with the item itself, the lack of discreet packaging was very disappointing. The package label clearly marked it as an adult product, which was embarrassing when my mail carrier delivered it.I believe there are more discreet ways to market and distribute adult intimate products to ensure customer privacy. I hope the seller will consider improving their packaging practices in the future.
E***a –
buen material todo perfecto el envío tarde un poco más de lo normal en llegar
t***r –
Super cute! This is a size small, and I find it’s a great fit 👍
Customer –
Muito grande
7***r –
excelente producto llegó antes de lo normal
C***r –
good
Customer –
fast delivery, looks really good, very cheap too..
E***d –
muy bien y muy rápido entrega a México
A***z –
excelente llego a tiempo
M***S –
Item arrived undamaged, very good quality of metal and decorative stone. She is very satisfied 🙂 I recommend the seller.
M***s –
Muy bien, es tal cual la imagen.
V***n –
Товар пришел раньше указанного срока и полностью соответствует описанию
Customer –
llego muy bien, bien empacado, igual que en la foto
t***r –
Super cute! This is a size small, and I find it’s a great fit ????
S***e –
Nice
T***o –
llego muy bien recomendado
U***r –
Absolutely love this, another toy for my toy box ????????
Customer –
Looks exactly like the picture and exactly of size.
L***l –
Wayyyyyy to big and I ordered a small! Its bigger than the medium size one I have. Only leaving 5 stars so you can see the review.