Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
R***g –
¡¡Qué hermoso que mi novio me ama con él!!
상***풍 –
I love this wig!!! it’s so soft, and surprisingly comfy! it sheds, but it’s a cheap wig, so I didn’t really expect anything different. it’s also SO cute!!
J***o –
have nt use for night but trying on it so amazing an beautiful soft breathable
D***z –
Muy bonita peluca, que da un look desaliñado chik muy padre, el tono de mi piel es moreno claro y hace ver a mi piel más clara
l***z –
Es hermosa
Customer –
good
s***d –
Ma commande a été livrée très rapide
L***a –
It’s a really nice wig, great quality, … just a bit shorter but still looks great . came in 10 days, which is 3 weeks before the estimated delivery date 🙂
Customer –
perfecta y muy suave
Customer –
gorgeous wig
Customer –
Es un brillo hermoso, quedé encantada con él, volveré a comprar ya que me gustó bastante el pigmento y cómo luce ya seco, si recomiendo
Customer –
nice very good
R***o –
beautiful
Customer –
Very nice quality, looks natural
N***i –
excelente ajuste y calidad del pelo, muy recomendado
E***e –
die Perücke ist sehr hübsch, wurde sehr schnell geliefert und fühlt sich super an! Die Haare verkletten nicht so schnell und die Locken sitzen super!
R***r –
I like how the color flow. it doesn’t look like a wig from a far. I will try it the next time I am going out. or. maybe try another color or another style so I have variations
g***r –
Excelente calidad, volvería a comprar sin duda
a***r –
MUITO LINDA!!! mas cai mto cabelo
Customer –
Hermosa la peluca pero es un poco más clara no es el color de la foto
P***d –
Безумно яркий парик с рыжинкой. Красиво покрашен, в меру накручен. Сидит хорошо крепко на голове. Рекомендую
D***d –
Gute Qualität, schnell gekommen, danke!
Customer –
Très jolie
В***а –
Хороший парик. Выглядит натурально. Всем советую. Шапочка регулируется. Надеюсь будет хорошо носиться
M***s –
Linda, o tamanho é bom. a franja achei meio grande mas ótima qualidade. minha primeira peruca loira… obrigada
l***z –
Todo muy bien gracias
Customer –
linda igual a foto
p***o –
hermosa, cómoda y muy real, llego justo en el tiempo indicado a chile
S***a –
Яркий и классный. Густой. Регулируется
Customer –
gerçeğe yakın harika bir ürün. herkese tavsiye ederim
f***f –
Really good for the price. I wear it to take video and people thought it’s my real hair
Customer –
????이뻐요,엄청 맘에들이요.. 앞머리가 조금 긴것빼고는용~
Customer –
Cabelo perfeito 😍
M***l –
El color es precioso, el largo es perfecto, ña calidad de ajuste es muy buena, el cabello es sedoso. Lo recomiendo
M***m –
llegó super rápido a México, hermosa. es la segunda que compro y estoy satisfecha👌🏻
J***l –
super natural, adorei.
M***y –
La sensación del material es de fibra sintética, sin embargo la apariencia es muy natural. No tiene ni mucho ni poco cabello. Contenta con mi compra.
y***r –
ניראה טוב
N***D –
Great wig! Correct seller and fast delivery. Thanks!
J***t –
Working to get the bangs at the correct length for my forehead and still need to get some dry shampoo to take down the shine, but loving seeing how I look as a blonde. Wigs are fun!
S***y –
Buena cumple las expectativas. Por el precio es una buena compra. El cabello brilla un poco en las partes de la raiz pero no se ve mal se siente suave. A mi esposo le encanto como se ve. Llego muy rapido.
M***e –
Sehr schneller Versand. Mal kurz zur Probe getragen – sieht gut aus. Allerdings fallen die Haare bereits jetzt aus. Für den Preis aber in Ordnung
S***a –
Buen material
B***m –
excelente… muito boa..
Customer –
Muy bonita, me gustó, se sostiene bien
Y***l –
Muy linda, se enreda mucho o dolo soy yo estrenándome en probarmela no se de pelucas pero esta se be bien, brilla y se nota que es peluca pero para fotos esta bien, el flequillo es algo largo por lo que en mi caso tendría que córtalo un poco.
A***a –
Це моя перша перука , і перший вихід в люди в перуці !!! Прийшло швидко , добре упаковано, є шапочка. Я так поспішала вийти на вулицю шо забула вдягнути чулок 😅мені довелось постійно десь по кутках підправлятися, і весь час челка лізла в очі , волосся лізе . Мені ця перука в 8,75 евро обійшлася думаю за таку ціну це супер ! В загалі я довільна👍🏻 наступного разу уже буду клеїть на клей ,з чолкою якось справляюсь ! До речі волосся не путається ! До покупки раджу , волосся густе !
s***i –
cok guzel tam istedigim gibi
T***y –
soft. feels like real hair.
T***D –
great for price, arrived crazy quick!
J***e –
Très belle perruque, couleurs comme sur la photo
k***o –
excelente me encantó la textura y el color
j***0 –
가격이 올랐어요 다들 오백원씩오르고 내린것은 거의없디시피하고 세일할때 기다리다가 가격이 올라서 지금 세일할때샀지만 예전 세일없던가격이 더싸네요 ㅋㅋ 아깝. 그대신 많이 소비릉 줄이겠네요 돈절약에 도움될듯