Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
P***e –
Great experience, didn’t take too long at all and it isn’t damaged. Looks great on the dog.
R***a –
this wig is so good!
Customer –
Super
E***v –
taki jak na focie, fajna jakość
E***j –
es como en la foto, buena calidad, la volvería a comprar
Customer –
légère et cool à porter. Belle qualité des cheveux très soyeux.
w***w –
Очень хорошая вещь ,как в описании . Я очень доволен и большое спасибо продавцу !
귤***r –
질은 좋은데 머리 진짜 왕커보여서 반품 ㅠ 질은 좋은데 머리 진짜 왕커보여서 반품 ㅠ 질은 좋은데 머리 진짜 왕커보여서 반품 ㅠ 질은 좋은데 머리 진짜 왕커보여서 반품 ㅠ 질은 좋은데 머리 진짜 왕커보여서 반품 ㅠ
Customer –
Très bonne qualité
J***t –
Está muy linda suave lo malo venía como con un pelón creo que fue al momento de peinarla o guardarla
2***r –
Es perfecta, viene con su cubre pelo para poder ocultar el real
U***r –
the price was fantastic and now I have a great backup wig for my Shin Hati cosplay
Customer –
good, the color is very light like the photo (light blonde) its curled like the photo, and brushing doesnt immediately take away the curls
A***t –
Such a beautiful wig!!
Customer –
Good quality!
T***s –
very good👍🏽
O***a –
piękna peruka bardzo dobra jakość warto
l***e –
Es linda le falta cabello pero es linda
A***z –
Perfecta
Customer –
Amei, produto excelente ????
a***r –
Worked amazing for my cosplay. Thank you!
L***n –
Love it
1***r –
Very fast delivery and good quality! Very nice
k***r –
This wig is stunning!! Very beautiful cant recommend enough
W***t –
It was soft and easy to style. Came with false scalp that hides the cap beneath very well! Used it for a Philza cosplay.
R***r –
Great quality for the price. Photographs well. Need to trim the bangs.
M***y –
Una maravilla
n***i –
Me llegó bien y sin problemas. No es de las mejores pelucas pero para su precio está bien. Me gusto ♥️
D***e –
muy bella perfecta el largo es igual que en las imágenes y el color está bellísimo un poco grande pero es perfecto si tienes mucho cabello lo oculta excelente
Customer –
La peluca es linda. Es igual a la foto y por el precio esta bien, solo hay que cuidarla ya que se le caen los cabellos con facilidad
J***L –
Me gustó bastante, muy buena calidad y llegó bastante rápido ✨🫶🏻
I***I –
muy linda
M***s –
Arrived less than 2 weeks, love the wig, look good
Customer –
Wig is nice, bangs are a little long and may need to trim to fit exactly
C***c –
Changed the style and cut the bangs myself but it’s a really nice wig and has a good quality for the price
j***o –
peluca en buen estado mejor de lo que esperaba
Customer –
la peluca es good, y es red de encaje UwUr
c***s –
Very high quality and adorable
Customer –
Muy buena la peluca, Ahora podré hacer el cosplay que quería jsjsjsj
A***n –
Bangs are little long so you’ll have to trim but otherwise it’s great!
J***z –
Esta muy muy bonita realmente me encanto , el material es bueno , no se siente como otras que se ven realmente falsas , esta se ve súper bien si la recomiendo 10/10
Customer –
Zoals verwacht wel wat vezels uitval, maar mooie. Valt mooi en zacht.
D***K –
Ekstra jakość za swoją cenę!
B***t –
Muy buena peluca, me encantó, es muy suave y me llegó en una semana.
Customer –
received very fast
T***a –
really good wig i love it so much, thank youuu ????
l***a –
produto muito bom, bem embalado entrega no prazo ????????
a***r –
Slightly different from the photos. But otherwise a good wig.
d***r –
Aahhh es mucho mejor de lo que esperaba
Customer –
Arrived quickly good little wig soft to touch good price recommend
T***i –
para el precio, la verdad es buenísima, no se ve como pelucas de mala calidad, es todo lo contrario, se ve bien, se siente bien, el cabello bien estilizado, trae su “wig cap” incluida, llegó rápido, la utilicé para un halloween y estuvo perfecta.
Customer –
Good colour, smooth texture, some hair loss, actually heat resistance ( very good ), not bad to wear ( just a bit itchy the first time ), wig cap included, I did have found a random black hair in the scalp…. Better style the hair (it’s a bit crazy in just from the packaging). Delivery surprisedly fast. Didn’t have any problems for the delivery. Over all, good for the price.
E***r –
Schön ist sie, obwohl sie ein wenig voluminöser hätte sein können
V***s –
Be beautiful wig, lovely color. Exactly as described. Excellent quality and workmanship. Will buy again from this seller.
Z***z –
Me encantó
J***n –
llegó más rápido de lo que decía o se esperaba, es de buena calidad considerando el precio está muy económica, se siente suave textura