Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
Would recommend
Customer –
llegó en excelente estado solo que por el momento no lo podré probar ya que tiene otro tipo de conector pero en general se ve excelente ????????
M***g –
es un artículo fantástico de buena calidad gran agarre de las ventosas mucha potencia regulable con diversos dildos que se pueden adaptar una plataforma para pegar los dildos conventosa
D***n –
seems very good quality, have hey to try it out as it arrived early morning. the toys are very soft and pliable, and the smallest one has space for 2 AA batteries to vibrate. look forward to trying it with my wife!
Customer –
fantastico! gran velocità, molto sicuro (si ferma da solo se fa troppa forza per penetrare) accessori morbidi unica pecca, il cavo di alimentazione è arrivato difettoso, per fortuna ne avevo uno simile
T***a –
Perfect seller, perfect product.
m***e –
beautiful ❤️ fast just as seen comes with phone holder ????
j***r –
Very cool.Well worth to add to collection
Customer –
швидко відправили і доставили. На свої гроші чудова якість, для анального сексу підходить і вистачає потужності. Дуже задоволені!
M***r –
esta súper bien, económico y muy suave el juguete, me gusta que se puede regular la velocidad
A***y –
The packaging is not discreet The delivery driver gave me a look as the shipping box has the contents label on the outside for all to see the item is good however
R***s –
very good for this price
M***o –
produto bom
M***a –
is perfect
Customer –
everything arrived in good condition and working order very satisfied with it
J***s –
pequeño pero facil de usar.
A***i –
the machine works well, came with all included pieces. The only issue is that the box wasn’t very discreet, and now I will have to face my delivery guy twice a week after he just handed me this 😭
Customer –
Good quality device, good packaging, I’ve ordered it with other items so it was discrete what’s inside. It was strong enough for me. The dildo seemed considerably huge, but it’s very soft material, which has a harder core inside. It was very pleasuring to use. My only concern is that the base screws and arms are very low quality plastic, so it could crack with use and time later. It came with the phone holder, remote control (battery included), extender and a practical bag for the accessories.
J***s –
Grata sorpresa. Mejor de lo que pensaba. Buen juguete para pareja.