Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
P***a –
Ogólnie w przodku towar przyszedł nie uszkodzony zabezpieczenie przed otwarciem pudełko zalaminowane w folii .
a***r –
괜찬은거 같네요
Customer –
produto bom,textura interna suave,Sucção boa, Posui cheiro de silicone sintético mas não agride a pele, Exelente produto para quando lhe deixam na mão
Customer –
pues se ve bonito tiene muchos bordes filosos y un poco pequeño lo único malo es su embalaje no tiene mucha privacidad me lo entregaron así como se ve en la imagen y pues se puede ver qué era el contenido
Customer –
Product matches the description so I’ll give it 5 stars. With that said however, it feels a little small and while it gets the job done I feel it is not the optimal tool for the job.
J***r –
Vino bien embalado y me parece que es bueno según las referencias, dará gran placer usarlo por las noches
o***a –
chegou rápido. muito bom. muito prático. agora preciso encher linguiça porque não sei mais o que escrever.
Customer –
ไม่ได้รับสินค่าเเล้วผใจัรีวิวไเ
Customer –
Nice but too small for me ok for under 7 I guess
a***r –
Good product
Customer –
works nice, and fun to play with. this shop sells the real brand for a very good price. the rubber is very soft and of a higher quality than other brands
Customer –
.
Customer –
excellent product, comes with lube packet and instructions. the sleeve material is much softer and more realistic feeling than other brands.
Customer –
wel made, priced right. there’s real variety with each color type. even has instructions and a lubricant packet included.
Customer –
быстрая доставка 10 дней посылка получена всё ок ещё не пробовал
A***k –
хороший оригинальный мастурбатор, рекомендую
K***a –
Não faço ideia se é bom. Comprei para uma pessoa e dei de presente a um amigo que não me deu ó Feedback :s
Customer –
Envío rápido. No está mal, pero es demasiado pequeño, estaría bien tener alguna talla mayor.
Customer –
Para tamaños normales no muy grandes 15 cm entra exacto y apretadita les recomiendo fácil y rápido sensación exitante
Customer –
задовільний мастурбатор, за таку ціну саме тей товар що потрібен, в комплекті змазка, але рекомендую купити свою