Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
E***z –
xjfjfkvmvncncncndbcncnvmvnxnvl jxkblcjflbkfmvjdkvncnvncmvmvmvkcmbkfjglgugkgufkgigkgkvkgkvndmgkdkgkfyfjfu
R***C –
Perfecto ????
I***i –
Nada del otro mundo, sirve pero no vibra tanto.
L***n –
the item is as described, the batteries works fine and the bag is sealed
A***s –
Se me hizo pequeño. La vibración no he comprado el tiempo pero si vibra bien. El envío fue rápido. El silicón se siente suave, espero no irrite la piel. Por el precio no sé puede pedir mucho.
H***a –
Llego antes de tiempo, ya lo use y funciona muy bien. El material es muy flexible pero a la misma vez se siente muy frágil. Sin embargo esta muy bien para el precio. No se si se puede cambiar las pilas pero si lo recomiendo
M***z –
EXCELENTE COMPRA, CUMPLE CON LAS ESPECIFICACIONES QUE MENCIONA EL VENDEDOR. LO RECOMIENDO AMPLIAMENTE
J***Z –
el producto es igual al de la publicación, vienen muy bien sellados!! lo que da confianza de ser buen producto!! pueden comprar sin temor, si llega lo que se publica!!
V***s –
llegó antes pero mejor todavía
8***r –
Muy buen producto y muy rápido el envío
N***o –
tal cual la descripción me gustaron a ver qué tal
Customer –
excelente
Customer –
works góod need more vibration but good
R***o –
Todo bien
D***n –
Muy buena potencia y calidad lo volvería a pedir, llego bien empaquetado y en tiempo entregas discretas
A***z –
Excelente producto en relación calidad-precio, tienen buena vibración. Son un poco delicados pero por el precio está muy bien, solo uno de ellos vino defectuoso pero sin duda alguna lo recomiendo totalmente, no te arrepentirás
J***z –
????
G***s –
excelente entrega rápida
i***o –
maravilloso, le encantó a mi señora.
T***l –
por el costo, es justo la calidad del producto. es una liga de silicón
Customer –
llegaron rápido y bien empaquetados ,se sienten y se ven bien
Customer –
se estirar man de lo que parecen y son muy suaves nada duros están muy cómodos
F***a –
Entrega rápida
B***a –
bien
M***s –
Great Item
t***r –
Love them
G***s –
excelente
Customer –
bueno se los recomiendo igual a la foto
Customer –
se ven de buena calidad, por el precio vale la pena para un momento
Customer –
no está mal pero sería mejor con más potencia y diferentes velocidades y el material es suave pero no me agrada al tacto
A***r –
muy bueno
P***K –
ok
B***p –
maravilhoso, prático para fazer ela gozar, mas frágil
Customer –
Muy cómodo
S***0 –
great
f***r –
Excelente producto llego con empaque individual
L***a –
Se ve bien.
Customer –
Looking very good.
I***n –
Cumplen con su funcionalidad perfecto para lo que es
d***e –
funcionan perfecto, producto muy bueno pila incluida, gracias
E***r –
malo
h***r –
Great !
Customer –
Pelo valor não tem muito o que exigir. O aparelho vibrador é bom já a parte de silicone é fraco. Ponto negativo para embalagem de envio, nada discreto, ainda veio embalagem transparente, coisa que qualquer compra vem em papel bolha e dentro de um saco não transparente.
F***a –
Nunca llegó, la paquetería perdió el paquete, no es culpa del vendedor, ya recibí el reembolso, gracias.
A***H –
Venía excelente.
Customer –
Esta bien, pero vibra muy poco, les recomiendo que sigan con la mano
G***u –
Ok
M***n –
Excellent ring but breaks easily 🙁