Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
a***y –
Built great, works really well once you master the suction setting and the right vibration and then off you go!!! did not disappoint. the wife got it fired up and within 10 minutes it hit the spot????
Customer –
Just ordered another one! This is one item I don’t won’t want to be without and I like to treat the battery right to get the max life from it. I know the new batteries are not supposed to form a memory but this device feels sooooo good AND it doesn’t cost too much for the pleasure it gives, it is worth having a back-up. Order one for your self and see, you will not be sorry!
A***i –
non ho provato ma sembra di buona fattura, i materiali non sembrano male, il silicone è morbido al tatto e abbastanza realistico
Customer –
Litle bit to small !
A***a –
Excelente produto e material de boa qualidade. suga muito bem. adorei
M***k –
Almost everything works as in the description, only the sound from the headphones is like from the last century, honestly you can’t bear to hear it. The machine really sucks and it’s pleasant, it offer also selects several modes, it might need to adjust the intensity, but it served its purpose for me.
L***z –
muy bueno la verdad, la succión no es tan buena pero con la vibración cambia por completo
Customer –
This item is amazing. I was reluctant to try it but it’s the best product that you can get for the price. Will be buying again.
Customer –
잘 작동함 흡입ㅡ 성능좋음 음경확대기나 부항느낌 강도 조절 가능한데 윗단계는 약간 아플정도로 강도 강함 아래쪽 버튼 누르고 있으면 수동 흡입도 가능해서 유용함 진동 ㅡ 여러가지 진동 가능하나 개인적으로 이게 기분좋은지는 모르겠음 온열 ㅡ 온열기능은 없는듯 청소 ㅡ 쉬움 그냥 실리콘 잡아 빼기만 하면됨 가끔 실리콘에 모터삽입해서 전선 연결된 제품 있던데 이건 그런거 없어서 매우 쉬움 재결합도 안쪽에 로터같은거 보이는데 거기 방향 맞춰서 꾸겨넣고 탁탁치면 알아서 자리잡혀들어감 전체적으로 만족함 아 근데 배송은 영어로 쓰이긴 해도 남성 자위기구라 적혀옴 통관때문에 어쩔 수 없는 부분인듯
Customer –
가성비 굿
Customer –
המוצר צר ממש ולא מתאים לאיבר מין רחב ציפיתי ליותר התאמה, מה שכן השאיבה שלו ממש חזקה וטובה מוצר נחמד סך הכל ונראה איכותי
Customer –
Looks like all is fine but the headphones arrived and it was broke 🙁
Customer –
Producto de calidad. Si tienes un artefacto más grande que la media deberías buscar otro. Lo he probado hoy por primera vez, y si, funciona, pero de momento he de decir, que como mi mano, no hay nada.