Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
The soft center of the product makes it more pleasant to use
Great size and horsepower but we’re silent
I***r –
Sembra un buon prodotto,
Customer –
Producto Super
F***a –
ya son varias veces que pido este producto está excelente y gracias al vendedor
Customer –
Perfect size and shape, but too loud!
Customer –
Excelente calidad
F***a –
Entrega rápida, muy bonito
Customer –
Un gran tamaño, flexible, como dice el nombre muy satisfactorio.
Customer –
Получила очень быстро. Спасибо продавцу. Все работает как в описании.Очень мощный вибратор. Важно не убить свою чувственность.
Customer –
well done
Customer –
embalaje muy discreto, el juguete hace poco ruido, lo cual también es bueno. 100/100
I***n –
очень бытоая доставка по Новой Почте
J***a –
muy bueno, (falta probar con una amiga) buen material variedad de funciones y tal cual se anuncia pedire nuevamente con este vendedor
Customer –
הגיע מאוד מהר
Customer –
????????????????????
M***z –
le encantó a mi esposa
Customer –
está muy bien
Customer –
tiene diferentes tipos de vibración, y no se siente de baja calidad el material
Customer –
arrived way ahead of time. playtime has just shifted up a gear.
a***r –
Muy bonito pero no llego protegida la caja y eso no me gusto
E***z –
Llego antes de tiempo, la caja un poco golpeada, funciona Perfecto
c***a –
muito bom
Customer –
Realmente potente, cómodo y cumplió las espectativas. simplemente espectacular.
M***n –
Llego en mal estado, se pidió restitución del dinero y no hubo problema, pero llegó a tiempo y el vendedor respondió de inmediato, por el defecto…
D***z –
Es una gran artículo. Pero, es una desgracia que les importa poco, el como lo reciba el comprador, la caja llegó destrozada.
Customer –
Buen tamaño y vibra fuerte
A***s –
tiene un buen tamaño ,material excelente se siente de muy buena calidad ,vibra muy bien ,tiene diferentes tipos de vibración, lo recomiendo mucho ,lo volvería a pedir
Customer –
Muy buen artículo, llego en empaque discreto y muy rápida la entrega
Customer –
molto morbido ed efficente lo consiglio
E***z –
el empaque venia en muy malas condiciones y el paquete en total venia abierto
U***r –
шикарные
Customer –
Soft and spongy. Well built
E***v –
Отправили быстро. Быстро доехало. По факту, размер меньше, чем ожидалось. Но, это моя вина. Все работает, вибрация не супер, но хорошая. Чувствуется хорошо. В деле не пробовали еще.
Customer –
ancora da provare l aspetto
Customer –
Nice product seem like velvet Fine and practical
Customer –
Me encanto la forma y tamaño! Buena sensación al tacto y muy buena vibración
Customer –
Ma femme l’adore !
I***r –
consegna veloce, venditore consigliato, prodotto bello di buona fattura, purtroppo presenta problemi con la vibrazione, ordinato uno che non funzionava, richiesto rimborso ed ottenuto velocemente, ordinato il secondo ma anche questo aveva problemi con la vibrazione. sono dispiaciuto ma non credo che proverò con un terzo.
Customer –
uffff
J***s –
muito gostoso ao toque