Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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n***g –
хз не играл
Customer –
Alles bestens. Gute Ware und schnelle Lieferung. Ware entspricht der Beschreibung. Gerne wieder.
L***l –
excelente
L***a –
Macia.
S***r –
Item as described, nice price, good delivery. Thanks! 🙂
A***a –
👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻✨️✨️✨️✨️✨️
Customer –
Not tested yet.
C***r –
soft
A***a –
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????✨️✨️✨️✨️✨️
Customer –
Se ven muy resistentes, no lastiman la piel, siento que es una buena compra y se ven bastante durables
B***r –
Bem macia, resistente, mas não vi que só tinha 2 metros.
Customer –
Muy resistente y cómoda, no crea quemaduras en la piel. La de 2 metros se ajusta bien aunque hay poca variedad de agarres
N***z –
Es muy suave, quizá un poco endeble, pero funciona.
E***g –
buena calidad, muy suave al tacto, en cada extremo tiene un plástico para que no se deshilache la cuerda
E***g –
la cuerda es muy suave, sí es 100% algodón o al menos eso parece, trae plásticos ql final de la cuerda para que no se deshilache
J***c –
Good quality. The rope is soft and does not irritate the skin. the right thing for what I need. I recommend
I***s –
justo
M***s –
Buena calidad
s***r –
muy buenas
Customer –
Як раз те що я хотіла. для новачків які хочуть навчитися шибарі те що треба.Доставка довговата але не смертельно. Думаю буду замовляти ще. Кінцівки замотані пластиком тому не буде колоти. Спробувала зробити на ногу залишився хвостик.
p***r –
colis reçu en temps et en heure. cordes très douces très agréables. 20 m ne manque que la précision du diamètre. je dirais 8mm de quoi s amuser
L***r –
ok
P***r –
very good quality, size, color
m***a –
good quality
E***m –
amejzing
g***r –
Very nice light pink colour, there are end caps on the rope to stop it from fraying. I will buy from this store again.
K***r –
Muy sexy, me ha servido para lo que he querido jeje, vean videos de yt para iniciar 😉
a***r –
Me gustó, la cuerda es suave, es más como una agujeta gigante, no lastima ni irrita usándola adecuadamente. los finales son de acetato
a***r –
Es suave, como una agujeta enorme. se siente de calidad y ma medida es exacta. Los bordes son de acetato suave
M***a –
excelente
N***o –
exactamente lo que pedí
Customer –
se ve y se siente bastante bien
a***r –
Es linda, el tono no es tan chicle como esperaba, es un poco más claro/brillante. Es suave, como una agujeta. los bordes son de acetato
S***a –
Soft to the touch, strong rope, very satisfied with the puechase. Small package and no imperfections.
g***r –
No recibí el producto 🙁
S***a –
Soft to the touch and strong. Exactly as advertised. It arrived when it was supposed to, neatly packaged and safe.
d***a –
легендарный шнур, знакомый каждому без исключения. выводит на новый уровень. Благодаря непревзойденной износостойкости, плетенка востребована у поклонников.
M***t –
perfect! love it!
L***f –
excelente calidad
c***e –
llego en buen estado y super rapido
C***a –
llego a tiempo y muy buen producto
Customer –
The rope is very soft and long enough for hands and legs. We are very satisfied with this item. I’ll buy different color next time.
В***а –
Очень мягкая. Ещё не пользовалась по назначению, но мне уже нравится. Приехала намного раньше установленного срока доставки, что очень большой плюс
l***z –
muy buena cuerda, bastante gruesa y suave, recomendada para hacer travesuras en la cama
O***o –
muy bueno, recomendado
L***k –
just great and nice rope
Customer –
Artículo como en la descripción, llegó dentro del tiempo establecido, recomendado. Volvería a comprar nuevamente