Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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J***n –
Excellent product and fast shipping! This seller is top-notch. Highly recommend!
S***B –
fragile, se dévisse un peu facilement. mais bien placé c’est une dinguerie comment c’est génial et peut faire très mal
m***r –
Perfect
Customer –
item as described, arrived in time and in good shape
Customer –
just as described on picture
Customer –
Der Artikel kam in der angegebenen versandzeit, er war normal verpackt. Außen wie immer Folientüte. Die klammern an sich sind flach. Die Kugeln haben ein gutes Gewicht.
D***o –
Llegaron rápido, discretas y en buen estado. Son tal cual la imagen. La pinza oprime el pezón con mucha fuerza; no es para principiantes. Se sostiene bien, no se caen. Tiene gomas con relieve para que el metal no lastime el pezón y para que tenga mejor agarre. Muy buen producto.
J***N –
Très bien. La pince à un ressort qui permet de très bien ajuster la pression. Le poids est parfait.
Customer –
Item arrived as advertised. Quality seems good to be good, very sturdy. Only one of the weights comes off a bit too easily.
C***o –
Very good, my nipples hurt. it is a good pain.
Customer –
can always rely on these to increase the enjoyment. slight pressure helps throughout the day, always a pleasure
Customer –
mega geil….
Customer –
Received the item in a timely manner. High-quality products work as intended. The weight of the pendant gives enough tension for the nipples. Overall five stars
Customer –
Superbe pince attention ça serre fort !!????
a***r –
Die Zwischenräume sind sehr klein so das man schlecht die klemmen anbringen kann.
l***r –
가격저렴합니다
Customer –
Strava igracka
Customer –
Heavy, nice and sturdy. Exactly as described.
S***r –
Wonderful product, arrived very quickly clamps are excellent and tight weights are wonderful
K***s –
VERY comfortable! holds is place amazingly! weights are bigger than expected, but are perfect! I couldn’t love these more! I have sensitive nipples so I didn’t expect to use this for myself, but I can definitely see myself using them too! when you move around it swings the balls, making a lot of sensation. so it would be perfect for BDSM activities with sensitive nipples to force the submissive to not move for fear of overstimulation/pain etc.