Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
Customer –
Happy with the item
F***a –
LAMENTABLEMENTE NO LLEGO A TIEMPO MI PRODUCTO SE REALIZÓ CORRECTAMENTE EL REEMBOLSO DE MI DINERO
Customer –
приятный на ощупь. всё изумительно. доставка на 9 дней быстрей ожидаемого срока
Customer –
Material suave, empaque en excelentes condiciones, discreto , se ve de buena calidad, tal como la imagen
n***r –
Классная штука, рекомендую.
Customer –
exelente
Customer –
Tal cual como se describe. El tamaño me parece correcto, recomendable para principiantes en este tipo de productos; evidentemente con uso de lubricante. El mayor problema es que únicamente venía en una bolsa de plástico y era muy fácil saber que era solo con el tacto.
L***n –
Rápido en llegar
R***K –
Perfect
A***o –
achei que fosse maior
Customer –
looks smaller than picture but definitely isn’t lol made of some sort of silky smooth silicon type material and is soft yet firm. Item arrived late due to South african postal system.
j***r –
Looks good.
Y***- –
Супер
P***n –
goed product
D***s –
Item is as described and good quality
Customer –
Доставка товара пришла супер быстро упаковка обычный пакет все прощупывается материал очень приятный спасибо большое продавцу за товар и внимание.
D***o –
buena calidad, llega rápido
Customer –
описанию соответствует, быстрая доставка
Customer –
Perfect for intended use. Price also very good.
Customer –
Bought as a gift, was told to be great.
F***e –
un producto bueno
C***a –
В индивидуальной упаковке, вроде бы выглядит качественно
Customer –
Se siente de buena calidad.
Customer –
está chimba, se siente cómodo. No sé si es así con todos los juguetes pero este mundo para mí es nuevo, y la verdad que después de un “accidente” terminó con un olor horrible que llevo mucho tiempo intentando retirar y nada funciona, pero de resto, está chimba.
M***l –
déçu plus petit que prévu
Customer –
Как на фото. Соответствует размерам в описании.
Customer –
в реале не большой
E***a –
muito bom
Customer –
Пришла в прозрачном пакете????, хорошо что была не одна посылка и всё было в общем пакете, размер честно больше чем я думала но это скорей + чем – ????, в целом девайс крутой, пришел в Украину где то за две недели, звёздочку сниму за то что не конфиденциально
A***a –
muito bom matéria muito gostoso
М***а –
Очень сильно впитывает запахи, в пути немного погнулось, на ощупь материал приятный, достаточно упругий
C***a –
tal cual se ve en la foto, es suave semi blando
Customer –
Otimo material, otimo acabamento e confortavel
Customer –
item as depicted. good quality material, good size. shipping was fast. packaging was discrete and sufficient
Customer –
Excellent product arrived on time in good condition. I will be buying more items from the seller’s store.
Customer –
Размер меньше, чем на фото. Конфиденциальность + Доставка в срок.
Customer –
Excelente producto, deliciopsas sensaciones