Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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D***r –
Top Qualität, jederzeit gerne wieder 👍
D***r –
Top Qualität, jederzeit gerne wieder ????
Customer –
.
a***a –
.
F***e –
Ist leider beim Transport auseinander gegangen.
T***e –
Très sympa et très bon rapport qualité prix
J***s –
muy bueno quizás un poquito grande para algunas pero funciona bastante bien con el control remoto … mas de 10 metros
w***r –
Excelente productos. Excelente productos. Excelente productos. Excelente productos.
J***K –
배터리 타입이라 사이즈가 큼. 귀안들리는 우리 강아지 목에 달아주려고 했는데, 생각보다 커서 고민. 진동은 쏘쏘~
Customer –
Größer als gedacht. Sehr sehr gute Qualität.
H***I –
tienes que estar a una distancia cerca y no puedes andar con pantalones porq la señal se corta
G***a –
Non funziona se ci si allontana più di un metro di distanza peccato non abbia una batteria interna ma delle mini stilo per il resto fa il suo dovere
Б***в –
Супер
Customer –
사요믄 해보지 않았으나 너무 딱딱하고 세기가 강해서 불쾌할수도 있을듯합니다
F***l –
simple et bon je recommande
3***r –
excelente producto
d***r –
pas encore essayé mais à l’air d’être au top
Customer –
como se describe en la foto y bonito
Customer –
muy bueno, no trae batería el huevo pero el control si, envío a tiempo y completo, super recomendado…
E***a –
El producto ha llegado envío rápido, pero no cierra , viene con la tapa rota
Customer –
muy buen artículo coincide con la descripción, por supuesto necesita baterías
Customer –
Haven’t used yet, but packaging was good and discreet for what the contents were????????.
F***z –
Todo correcto
S***O –
좋아요
Customer –
크기가 생각보다 조금 더 큰거 같음. 리모컨으로 작동 잘됨. 재질 좋음. 배송 빠름
Customer –
????
f***e –
bien
S***t –
ADORO PORCODDIO È FANSTICO CAZOZ
Customer –
love the quality it looks great need ti try it
B***n –
Impeccable rien a redire, madame est ravie et moi aussi. On va bien s’amuser ensemble maintenant. De quoi réchauffer nos froides soirées
Customer –
사용전이긴 한데 생각보다 좋은것 같습니다. 많이 파세요
P***L –
아직 사용해보지 못함
F***w –
wszystko w porządku …………………………………………………………………………………………….,………………………………………………………………………………………………………………………………………………………………………………………………………….
Customer –
아직 사용은 안했지만 생각한데로 좋은거 같네요. 많이 파세요.
Customer –
love it
M***Z –
Excelente
L***s –
excelente producto ????
Customer –
buen tamaño, no es ruidoso,buenos y agradables resultados. muy recomendable
Customer –
너무 늦었어요. 연결 어려웠어요.
N***a –
muy bueno ????
Customer –
Прийшло вчасно, але не співпадає із фото. Якість не дуже, неможливо його використовувати без презерватива! Бо при відкритті кришки, щоб вставити батарейку, вона не прилягає щільно. Може протікати та псувати батарейку. Пробачте, це небезпечно. Ідея хороша, дизайн також. Але помити це неможна. Очікувала інший результат.
Customer –
Działa ale duży rozmiar
Customer –
todo ok
Customer –
funciona bem. queria só saber qual a bateria que vai no controle remoto
X***A –
EXCELENTE LO AME DEMASIADO
F***a –
confiable al 100 por ciento. Buena calidad y buenos materiales. Todo perfecto, llegó en el tiempo exacto y en buen estado.
s***A –
produto bom
Customer –
EL PRODUCTO ES BUENO LO HE PEDIDO YA VARIAS VECES Y NO TENGO QUEJA ALGUNA SI LO RECOMIENDO SIN DUDARLO
Y***a –
вібрує добре, треба додатково купити батарейки , неприємно пахне пластиком, а так в принципі нормально
Customer –
llega a tiempo,o se ve igual que en la imagen, función muy bien diferentes tipos de vibraciones
R***z –
excelente producto calidad ,buena potencia le encanto a mi parejas 100 por ciento recomendable lo voy a volver a comprar
F***w –
w porządku
Customer –
top
Customer –
여자친구가 좋아하네요
X***g –
good
A***A –
Fajna zabawa. Polecam
국***한 –
배송빠르고 좋아요
Customer –
너무커요. 딱 가격만큼 품질입니다
L***p –
super bien
Customer –
this item is top notch
V***n –
au top ????
Customer –
Produto como muita qualidade e é fácil de usar
Customer –
Pile non fourni mais cool sinon
E***n –
La potencia más pequeña sigue siendo bastante fuerte, se debe controlar encendiendo y apagando.