Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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M***T –
Livraison rapide et discrète. Produit en bon état et fonctionnel. Vendeur a recommandé ????????????????????????????????????
I***H –
me gustan mucho es la segunda vez que los pido compro un doscientas piezas y duran bastante bueno tienen la fecha de caducidad así que por ese lado no hay problema me gustan más que los de marca que me daban muchos problemas sobre todo que se quedaban dentro de mí son resistentes nunca se ha roto uno que era mi mayor temor al ser de marca blanca para mí súper barato porque me duran un montón no me da reacción alérgica y vienen lubricados
Customer –
バイブの大人の玩具に付けて遊んでいます、
D***s –
Я не ожидал, что это так много:))) в почтовый ящик не поместилось:)) еще не пробовал, но на вид/ощущение отличные.
Customer –
Parfait
K***e –
pas mal
G***n –
está bien por el precio con poco lubricante le aria falta lubricarlo más
Customer –
Good
J***z –
Buena calidad, buen precio, envío rápido. paquetes individuales de diez condones cada uno… bien lubricados, para penes chicos y medios
J***r –
Product is like described.
s***r –
sehr gut und sehr günstig.
H***n –
Son ideales
Customer –
positive
Customer –
Excelente empacado, muy rápido el envio
M***T –
Livraison rapide et discrète. Produit en bon état et fonctionnel. Seul bémol la notice n’est pas traduite en français. Vendeur a recommandé ????????????????????????
a***r –
Value for money
K***s –
is zoals ik verwacht had
S***t –
Arrived faster that was estimated Happy for that. Good business
E***r –
La descripción y el envío fueron correctos pero no sé por qué motivo, el tránsito y la entrega del producto se retrasaron más de un mes sobre la fecha prevista pero no creo que fuera a causa del vendedor sino de la lentitud del servicio de correos.
M***s –
useful, keping all of my toys clean, less hassle, easy to put n remove. the only thing is they could be a bit biggee
f***a –
todo correcto envío rápido
m***r –
جيد
Customer –
no problem.good!
K***i –
bonne
C***r –
goede pasvorm. iets meer glijmiddelen is wel wat fijner. stoor me wel aan de verpakking. 20 zakjes met 10 condooms. zonde van het plastic.
J***P –
Fast, inexpensive and what you need. Good seller!
S***a –
calidad buena
m***i –
so good!
w***p –
value
j***j –
all ok
Customer –
Спасибо
s***v –
very good
K***i –
ok
Customer –
Espectaculares
R***d –
buena calidad, y llegaron super rápido a España, recomiendo
R***h –
good perfect
k***a –
No tienen mucho lubricante pero por el precio que vas a pedir
Customer –
Impeccable
Customer –
Good durable product
Customer –
un buon prodotto ad un ottimo prezzo
Customer –
impecável, cumpriram tudo e até chegou antes do tempo, vale a pena, o produto é bom
Customer –
tout est OK
Z***I –
ممتاز
F***n –
fast delivery as advertised happy