Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
m***r –
Es tela agradable, no tiene puente de algodón. Aún no lo uso.
m***r –
Goood
R***t –
excellent
I***v –
Трусы огонь
l***r –
Size was too big. But nice material. The bigger size doesn’t cover my butt like in the pic, only covers half
Ш***а –
Тонкие, живот держать не будут, будут скатываться
B***b –
excelente calidad
j***a –
muy chico no conciente talla
Customer –
очень низкая посадка, неудобно и не особо красиво. резинки нет, но с объема 120 см 5xl и так не спадает. влезть – влезла, но больше не куплю 🤷♀️
Customer –
очень низкая посадка, неудобно и не особо красиво. резинки нет, но с объема 120 см 5xl и так не спадает. влезть – влезла, но больше не куплю ????♀️
a***r –
ujj
K***p –
está un poco reducido, pero por lo demás está bien ????
P***E –
item good
Customer –
Buen artículo, quedó poco pequeño a mi esposa, la entrega a tiempo.
V***a –
a mí esposa le queda excelente
J***o –
quedan muy pequeños pero la tela es genial.
Customer –
все хорошо,но нет доп.ткани,торчат швы и может натереть. а так,если надеть чтобы побыстрее снять пойдет.
N***s –
Muy bonito, buena calidad, ya se lo quiero ver puesto a mi domadora 😋
N***s –
Muy bonito, buena calidad, ya se lo quiero ver puesto a mi domadora ????
n***r –
❤❤❤
E***z –
excelente calidad de material para el precio a mi esposa le gustó solo en espera de verselos puestos
д***а –
Дуже тоненькі???? На неділю чи на дві, поки що не знаю)
S***n –
just like the picture.
Customer –
buen material te llega igual de la foto
M***y –
zgodne z opisem
K***R –
excelente y para las noches de pasiones y todas las noches
Customer –
Muy buen artículo llevo antes de tiempo! Fue un regalo para mi esposa le encantó!
E***k –
wszysyko ok. cena fajna. wysyłka szybko zostala dostarczona. wszyscy zadowoleni. polevam bo warto. pozdrawiam
Customer –
Son muy finitos frescos muy lindos
K***a –
wszystko ok
a***e –
ja sieht gut aus. quali dem preis entsprechend. kaum dehnbar = größe genau auswählen
Customer –
тонковата ткань, а так все хорошо
Customer –
Not bad
Customer –
как рас спасибо🙏💕
f***l –
fällt sehr eng aus und ist 0 elastisch. also genau messen. aber gut sieht es aus
M***s –
Son una talla más de lo normal
J***d –
Plaisir pour ma femme et moi
a***r –
estan súper padres me encanta el diseño llegaron ala medida que pedi tardaron un poco pero no importa quedé super satisfecha
Customer –
очень крксивые, но порвались при первшм надевании досадно ;(
h***r –
Magnifique, belle dentelle, prix au top ! Merci au vendeur
P***o –
Buen vendedor y rápido Gracias
Customer –
очень классные трусы
a***h –
me gusta este producto recomendó 100%
Customer –
supper
B***n –
Very very small
O***e –
not bad