Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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D***a –
excelente producto
V***v –
Очень интересная деталь… нужно смазать гелем на водной основе и осторожно и не спеша вводить в член, слегка двигая смазывая канал члена… ощущения приятные… входит практически на всю длину, проникая через простату в мочевой пузырь… у начинающих может возникнуть рези, но быстро проходят… если диаметр стержня маленький, то при достижении мочевого пузыря возможен виток мочи…, пусть это не пугает…
Customer –
크기와 굵기 모두 적당합니다. 좋아요
N***y –
have 6 4 wes a good Size 2 wes to big
Customer –
좋아요 제품이좋아요 100자를 언제다쓰냐 100자를 언제다쓰냐고 50자로하자 100자면 블로그를 해달라는거냐 인간적으로다가 50자로만 하자 100자는 너무많잖아 생각을좀하자 물건은 좋아요
M***c –
Excelente calidad
Customer –
Zo lekker gevoel. Heerlijk.
Customer –
grosso comprido e muito exitante
e***n –
Bought for health purposes. Good items
a***l –
bom
Customer –
Very nice dilator, smooth, but I need a bigger one,, 14 or 16 mm would be more exciting
A***r –
상품명을 대놓고 노출해서 보내니깐 주의요망
Customer –
bien pour s’amuser
M***n –
Fast shipping, meets the description, good quality.
f***o –
très sympa, glisse tous seul et assez longue. reçu rapidement
r***r –
alles bestens, gerne wieder
H***n –
good
Customer –
Nog niet gebruikt
Customer –
Шикарно, мне все очень понравилось, качество действительно очень хорошее, глубоко входит в уретру и доставляет большое удовольствие
Customer –
excelente lo recomiendo.
H***n –
ok
Customer –
Great joy better then mij schorter 5mm rod
r***r –
alles bestens, gerne wieder.
Customer –
As described 🙂 15 days to Austria 🙂
Customer –
Parfait
J***k –
good
Customer –
사진 그대로
M***c –
Excelente
Customer –
All Good
Customer –
So good! Very fast shipping!!!
D***r –
sehr schnelle Lieferung und bin voll zu frieden
a***r –
良い商品です
a***r –
良い商品です。
Customer –
ok
Customer –
마감이 좋은편이에요 하지만 초보이다보니 결국 피… 젤리처럼 응고되어 덩어리가…
Customer –
Wszystko jest dobrze,na początku jest trochę ciężko ale jak już wejdzie to jest ok
N***i –
thank you
J***z –
todo bien
a***r –
Es wurde noch nicht benutzt. Sieht aber hochwertig aus.
m***r –
gut
B***e –
i gusse its the best prostate toy
i***g –
came in a great condition thanks
h***r –
Polecam.
Customer –
감사합니다 오도협착에 고통을 겪는 중인데 다른 어떤 도구보다 좋은 결과를 보여주고 있습니다 다시 한번 감사드립니다 추가로 더 큰 사이즈를 구매합니다 소독만 확실하고 정기적인 사용이면 고통에서 벗어날 듯 합니다
M***k –
ok
Customer –
excellent product
Customer –
Bien fini Bonne taille Très satisfait