Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
Customer –
ok.
Customer –
bien
E***a –
Tudo certo
Customer –
se ve de muy buena calidad, muuuy bien empacado
Customer –
el producto es tal cual en la descripción, viene muy bien empaquetado y con una funda para su transporte
Customer –
muy bien producto envío rápido y seguro bien empacado exelente lo recomiendo
Customer –
Cute
m***m –
perfect size recommend
Customer –
Great quality
Customer –
llegó según la descripción.
Customer –
cumple su función
J***n –
la verdad muy bueno
m***m –
nice product. relation price performance is very good. easy cleaning. very satisfied with the product quality and quality.
B***R –
llegó antes de lo esperado, me gusto
Customer –
Conforme anúncio.
P***r –
Its a bit smaller than I thought, me as a (born as male) person can say that it fitted without any problems and I havent really done anything there prior.
Customer –
excelente. pequeno
T***n –
very nice thank you it’s great
E***r –
Divertidisimo, comprare mas grande
Customer –
producto de excelente calidad
Customer –
Good
P***z –
está muy bien
Customer –
Precisa la descripción
Customer –
Look forward to seeing this in action
Customer –
Excelente. Y tamaño adecuado. El producto tiene buena calidad. Llegó en tiempo y no hubo problemas a la entrega
Customer –
excelente para principiantes
Customer –
genial todo
Customer –
buena calidad del material y buen precio
Customer –
highly recommended this product
L***l –
Muy bueno, aunque siento que esta muy grande pero es la primer vez que uso eso
Customer –
packaged 10/10, looks good quality, size very nice. it even came with a little bag
D***a –
Llego muy rápido, creo que pedí uno muy grande pero excelente calidad !
Customer –
Maybe a little TO little, but It do the work
Customer –
Great success
V***a –
fascinante! y delicioso! 😋 mmm… llego perfecto
s***o –
Normal
Customer –
it’s like the picture, cute and small
A***a –
discreto
j***y –
aún no lo use pero es bonito y de buen material
A***o –
es muy lindo y pequeño
Customer –
good to impress your partner, but longer use is uncomfortable.
c***c –
está buena para las principiantes
W***m –
smallest size is too small, even for a first timer, but feels nice and is easy to clean.
Customer –
venditore velocissimo
Customer –
все як в описі. якісний товар фото нема куди додати
Customer –
El ramal o es preciso y muy linda pieza
Customer –
EXCELLENT! Packed & shipped with absolute care! 1 tip, Seller, please work on where u place glue with ur stones.
Customer –
super rapido
J***i –
It’s a little small but makes the job :’D
E***e –
uff pa que les cuento mi novio quedó encantado