Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
Genial
r***n –
good
A***i –
Fajny wodoodporny wariat…POLECAM
Customer –
아직 사용전인데 좋겠죠~
Y***n –
Good and useful for the price. In frequent use these things last about 3 months so I always order a couple. They are also easy to rinse off and somewhat waterproof
c***z –
Esta super padre!! Y llegó súper rapido
T***d –
work well just have to test it out 😂😝
T***d –
work well just have to test it out ????????
Customer –
la batería aguanta bastante, niveles diferentes, aunque debía de haber alguno más suave.
H***o –
buen material, es tal cual la foto
t***s –
Tem várias velocidades, é potente, resistente a água e recarregável! pequeno fácil de levar na bolsa. A entrega foi bem rápida, em média 13 dias!
Customer –
es muy práctico por es tamaño, cumple muuuuuuy bien su función, viene con su cargador, es algo ruidoso suena como un cepillo eléctrico 🙊
Customer –
es muy práctico por es tamaño, cumple muuuuuuy bien su función, viene con su cargador, es algo ruidoso suena como un cepillo eléctrico ????
R***s –
Produto não veio. Reembolso solicitado.
Customer –
end more pointy than seen in pic, not what I was wanting
a***0 –
super arrivé rapidement
G***a –
pensei em fazer cps com ele n deu mas promete oque entrega e que nao comprei com o proposito do pessoal ai
K***t –
Thank you nice item and arrived in good time, thank you A***** seller
Customer –
Nice but too late
I***r –
strong vibration. gf likes ????
Customer –
buen material.. fácil de usar. muy potente
e***o –
tal cual la foto
A***G –
arrived fast, and goods were packaged well. it was charged and worked right out of the parcel. haven’t had the opportunity to try it yet. but so far the quality looks good.
A***o –
excelente
Customer –
es tan lindo y discreto, y cumple bien su función!
W***l –
Bom
Customer –
un buen producto y vale la pena
O***z –
excelente
Customer –
muy bueno
v***n –
Very strong vibration and fast delivery
J***i –
Super puissant. Un peu fragile. a voir sur le long terme
M***a –
Ya es el sexto que compro.
M***a –
PERFECTO. Ya voy comprando varios.
Customer –
הזמנתי 3 פריטים למסיבת רווקות של חברה, 2 עבדו מעולה לכל הדעות, אחד לצערי לא עבד בכלל (האור לא פעל בהטענה וגם לא עבד אחרי) בסך הכל אם הוא עובד מומץ מאוד????
Customer –
a mí esposa le encanta es su favorito tiene varios y este es el mejor
R***u –
Item as described, Trusted seller, Thanks, A++++++++++++++++++++++
Customer –
strong vibratations
C***a –
perfeito! amável! demais!!!
Customer –
como na descrição porem tive pouca sorte e não veio funcionando, mas tive o reembolso. apesar de não ter funcionado estou satisfeito com o reembolso
H***a –
El empaque mal
Customer –
Speedy delivery and item works as described.
Customer –
жена в восторге, много скоростей, хороший материал.
a***r –
its a really good one, the only annoying thing is that the first setting is the hardest vibration and the softer come after…i would prefer it be the other way around but eh
M***S –
El paquete llegó en perfectas condiciones, lo cual es un gran alivio. Tras revisar el embalaje, pude constatar que no había signos de daño o manipulación indebida. La caja estaba intacta, sin arrugas, rasgaduras ni abolladuras, lo que sugiere que se manejó con cuidado durante el transporte. Este es un aspecto fundamental para asegurar que el contenido llegue en el estado esperado.
Customer –
Came well packed, vibration is crazy!
Customer –
está bien
Customer –
super potente, es increíble
Customer –
Excelente calidad a mi mujer le ha encantado, funciona mejor de lo que recordaba, lo recomiendo como juegue te.
I***a –
me encanta y tiene diferentes modos de vibración, gracias 🫂
Customer –
ok
Customer –
Top
I***a –
me encanta y tiene diferentes modos de vibración, gracias ????