Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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C***z –
satisfactorio
Customer –
incredible!
M***z –
Incrivel, nao imaginava que seria tão bom e util o item em questao, mais do que aprovado!!!!!!!!!!!!
Customer –
טוב אז שומעים חזק את הרטט
Customer –
świetna zabawka.
j***d –
se ve de calidad
Customer –
Llego muy rápido. Excelente juguete y tamaño.
Customer –
Llegó a México en 11 días y es justo como la descripción. es muy fácil y divertido de usar
Customer –
Falta de descrição total no pacote… Não indico…
E***G –
Echt is zeer goed. Sterk!
R***y –
The item arrived on time and in good condition.
Customer –
correspond à la description impeccable
Customer –
Prodotto arrivato nei tempi indicati, nella confezione originale e integro. Descrizione abbastanza fedele del prodotto.
Customer –
OMG, PERIOD! BUY IT! with the app its so good there is alot and i mean alot of options with it, go buy it!
Customer –
Incredible!! The part that goes on clitoris is very soft.It has lots of options and softer and stronger vibrations. The best I have ever had! Totally recommended!!!
Customer –
a mi esposa le encanta, y a mí me encanta que le encante…
j***r –
Viene empacado discretamente, acompañado de un realito del vendedor.
L***A –
para que funcione a distancia se deben registrar ambos usuarios en la app. NO me agrado qué eb esa app puedas encontrar otro tipo de personas, pero al final de cuenta es una forma de generar recursos, así que está bien.
Customer –
Produto muito bom, super recomendo
k***r –
오!! ㅈ장난 아닌데요 물건입니다!!! ㅋㅋㅋ
I***a –
Sensacional, não fico sem
Customer –
OMG! Koop dit
C***a –
Melhor impossível. Melhor que já comprei.
Customer –
Best toy ever. Great sucking pressure. Will buy more as gifts. Don’t hesitate on this one.
원***신 –
잘 받았습니다 배송 빠르고 좋아요
K***l –
มาไวมาก
Customer –
재미있음
Customer –
хорошо
Customer –
good
S***z –
Louder than I expected. Labels were very private.
Customer –
Venía bien empacado, el empaque era discreto y tenia carga. Es el primer juguete que compro y no se aún como usarlo del todo. Lo pedí porque vi que tenía muy buenas reseñas. Es tal cual a la Imagen de referencia. También llegó antes de lo esperado. lo probé en mi mano y si tiene las vibraciones muy fuertes y es ruidoso.
S***R –
Excelente
Customer –
excelente produto
A***a –
Prodotto ottimo
J***t –
Superbe et fonctionne bien
Customer –
Compraré más para familia y amigas.
Customer –
está genial, lo recomiendo, fácil de usar
L***s –
excelente producto!!! me encanta!! funciona con app o con botón, lo único malo es q no puedes ajustar niveles de intensidad
Customer –
This little thing right is powerful, you will enjoy it and forget your troubles.
R***n –
Bon produit, peut être contrôler a distance, les vibrations et la succions sont un peu trop puissant il y a beaucoup de mode mais ils manque un mode doux, où la puissance des vibrations serait plus basse
Customer –
처음에 제품만 작동 시키면 셕선만 되서 진동이 않됨 고장인줄. LOVE 앱 등록하니 정상작동 되내요. 앱 등록도 너무 간단함 근대 LOVE앱에 외국사람들 왜일케 많은지 궁금하내 진짜 신박한 물건이내요 추천 고고 제품에서 석션 진동 2다 작동되면 하는 아쉬움이 그래서 별 4
Customer –
excelente producto, lo volvería a comprar
Customer –
Заказ был оформлен 11.03, прибыл в ???????? 24.03. По коробке видно что открывалась скорее всего на почте. Работает по блютуз с приложением. Можно конектиться к телефону партнера. Есть очень много режимов. Для публичным мест – ГРОМКАЯ. Шикарная игрушка за свои деньги. Советую однозначно
R***k –
Its killer
l***s –
CUIDADO AO COMPRAR!!!!O produto é ótimo, mas veio escrito no pacote oq é. Morri de vergonha quando fui pegar o pacote com os porteiros, os vendedores tem que mudar isso urgentemente.
Customer –
This is absolutely amazing
n***t –
Fais beaucoup de bruit et vibre tres fort
Customer –
Ser anônimo Com o Remessa Conforme do Brasil é desanimador, é impossível comprar esses brinquedos sexuais com discrição! No pacote vem descrito TODOS os nomes possíveis pra “brinquedo sexual”, não tem nenhum sigilo! Impossível ser Anônimo! Desanimador pra quem quer ser discreto! LUL4 L4DRÃO, VAI PRO INFERNO.