Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
R***z –
no me agradó, para mí gusto 0
Customer –
the box was opened and damaged when it arrived.
Customer –
delivered early as described no issues
Customer –
기대 이상
Customer –
Ótimo ! Tamanho ótimo e esquenta muito
C***s –
Muy bonito excelente material y muy buen diseño. Lo volvería a comprar nuevamente. No tardo nada en llegar y bein envuelto sin maltrato.
I***a –
tiene buena pinta habrá que probarlo
Ю***о –
В Україну приїхав за 11 днів. Купувала на подарунок для куми. Давно вже обіцяю файну іграшку 🌶️ Гарно запакований в білу коробку, майже не помʼята . Відкрила перевірити чи працює , Наче все гуд . Детальніше розповісти не можу , бо не для себе замовляла . Дякую що швидко доставили , і без пошкоджень ❤️
Ю***о –
В Україну приїхав за 11 днів. Купувала на подарунок для куми. Давно вже обіцяю файну іграшку ????️ Гарно запакований в білу коробку, майже не помʼята . Відкрила перевірити чи працює , Наче все гуд . Детальніше розповісти не можу , бо не для себе замовляла . Дякую що швидко доставили , і без пошкоджень ❤️
Customer –
No era tal y como me esperaba
J***o –
pas de chaleur comme précisé sur l’annonce. l’article a pris énormément de temps en livraison … Aucune communication avec le vendeur suite litige.
a***r –
Класна якісна штука
С***а –
прийшло швидко, коробка була дуже пом’ята .
p***r –
조금사용했는데고장
D***v –
трохи шумний
M***n –
llego antes de tiempo cumple con la descripción
Customer –
Ok
J***a –
todo ok
A***o –
muito bom. Recomendo.
Customer –
lo recomiendo
A***z –
me gustó es suave
g***r –
es excelente tal como la foto y llegaron en buen tiempo
Customer –
ótimo produto
Customer –
Me a llegado rápido y esta bastante bien , !!!
Customer –
Broke down after first use 🙁 After initial full charge only lasted about 10 minutes, then stopped working and won’t charge again.
p***t –
maravilloso me encanto su potencia es sensacional
a***a –
funcional, um pouco barulhento mas muito bom.
a***r –
it works good, i cant really tell when it warms up, doesnt do much for me honestly but thats just personal preference
j***R –
no probado pero de buen tamaño, rápido envío y con 3 botones de facil acceso
Customer –
Bom, mas muito barulhento
O***a –
Спасибо продавцу за быструю отправку товара. качество материала очень хорошее, соответствует характеристикам. Буду заказывать ещё и рекомендовать своим друзьям.
ю***о –
девайс очень шумный, только 2 скорости особо не отличаются друг от друга,нагревающаяся функция не работает.пришло в срок.
a***r –
я получіла посилку очін рада, все работає ціле
T***r –
Maravilloso juguete es muy versátil y suave
Customer –
Muy bueno, sirve excelente
A***a –
llegó maltratadas las cajas
M***a –
es una auténtica maravilla
g***r –
Прикольно штука. Шумна(
R***a –
Es igual que la imagen lo único malo es que suena demasiado. Llego en 3 semanas a peru