Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
v***r –
Genial
g***a –
Cómprenlo.
Customer –
solo vibra no succiona pero bien
Customer –
빨리왔어요 좋아요 아직 일이주밖에 안됐는데 앞으로 고장이 빨리나지만 않으면 좋겠어요
Customer –
me encanta,es maravilloso,hace su función perfectamente,lo recomiendo 100%
Customer –
Súper buen producto vale la pena.
V***k –
прийшло швидко, все добре. запаковано було нормально, доставили без проблем. продавця і товар рекомендую.
Customer –
À vous de l’essayer
M***z –
fantástico!
Customer –
me encanta este juguete, es l a segunda vez que lo compro. el anterior ya tenía cuatro o cinco años…y ya no cargaba bien el pobre.
S***n –
Good size
Customer –
Беремо не перший раз, якість задовільна. свою прботу робить відмінно.
Customer –
Lo mejor de mi vida. Mejor que el satisfayer original.
Customer –
Se ve de buen material, todavía no lo uso
H***i –
불량으로 교환
Customer –
неймовірний
Customer –
exelente producto llegó antes de lo debido es la segunda vez que lo compro ahora es para regalo
Customer –
гаджет просто супер. незамінний. затьмарив всі інші подібні пристрої.
M***t –
Lo compré como regalo y la verdad es que no paran de agradecerme por el regalo! Muy recomendable para cualquier mujer!
M***a –
Recomendado
Customer –
수령까지 일주일 정도 걸렸고 선택한대로 상자 없이 잘 왔습니다. 통관/문자는 vibrator로 오는데 택배에는 toy로 적혀있어요
A***z –
maravilhoso demais. toda mulher deveria ter na cabeceira da cama! rsrs
Customer –
Justo como en la imagen. Muy buena variedad de intensidad de vibraciones. Viene muy protegido con un embalaje seguro. La cajita es muy bonita con un visor tipo ventana que se cierra con velcro. El material del juguete es muy suave, una silicona hipoalergénica de muy buena calidad. Trae un pequeño manual pero en el no vienen con instrucciones de limpieza. Le doy el cuidado que le doy a otro juguete del mismo material. Diría que al aumentar la potencia, lo que sube es la intensidad de la vibración, más no la fuerza de succión. Eso si, es una succión muy suave pero que cumplen su función ????
Customer –
Заказывала 3 марта , 16 марта уже был у меня , работает , компактный и приятный на ощупь
Customer –
Fue un regalo. Excelente!!
Customer –
Works great! ✨
Customer –
é o melhor que já vi em todas a minha vida.
C***a –
El producto llegó rápido y en excelentes condiciones. Muy cumplidos con la compra. No puedo usarlo porque va a ser para regalo. Ya me platicarán qué tal funciona.
Customer –
My all time sex toy ????
Customer –
Shipped/delivered quickly & discreetly! Works very well, is very quiet compared to the rose, and charges fast. Suction is not very strong but is very gentle and the vibrations are great! I highly recommend this product!
R***a –
llegó rápido y en buen estado gracias
Customer –
Chegou certinho dentro do prazo. Já tive um parecido e esse não decepcionou, é maravilhoso.
c***o –
Debería haber venido en una cajita para preservar la confidencialidad, ya que en una bolsa , como ha llegado y al tacto, se aprecia claramente lo que es.
I***r –
самый лучший! покупаю второй раз прошлый сломался только спустя два года
K***r –
배송 빠름 대신 택배 올때 이름이 저 상품 이름 그대로 적혀서 옴 ㅠ홀리몰리 작동은 잘됨 박스없는거 해도 ㄱㅊ 물건은지퍼백에 담겨서옴설명서랑 단계는10단계쯤있는것같기도
D***o –
Sempre veio embalado com plástico, lacrado, está vez veio aberto e todo amassado! ????
Customer –
Não está funcionando mto bem, mas tenho outro e é mto bom
Customer –
소리가 생각보다 크고, 단계는 2단계인거같아요 써보니까 가성비있고 좋아용
Customer –
Вібрує в 1 режимі, але можна збільшувати потужність. Швидкий та глибокий результат.
C***r –
El material es muy rico y se siente bien. La potencia en vibración es muy buena, en succión es baja pero funciona bien.
V***d –
доставка вийшла довгою
Customer –
Mediocre experience, nothing wrong with the product, just not for me
A***s –
Really good device. There’s no alternative modes of pulse, just intensity/speed.
M***a –
No llegó completo mi paquete 🙁
송***우 –
굿굿굿