Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
l***a –
рекомендую
Customer –
в пути 10 дней и в Харькове
Customer –
все ок
E***r –
ok
C***T –
no lo e ensayado pero llegó antes del tiempo
S***t –
No sé aún no lo hemos estrenado pero pinta bien ,lo único el envoltorio un poco más discreto podría ser
U***e –
Товар відповідає опису
J***y –
Good purchase
J***a –
excelente muy buen producto y prdcio
Customer –
хороший !
Customer –
ok
c***e –
muy bueno, funciona con pilas AA
Customer –
Works great.
M***o –
good
G***e –
ottimo prodotto al giusto prezzo
З***а –
З розмірами трішки наєбали
Customer –
It works very well. It was very slow to arrive, but it’s a good price and great quality
N***a –
Очень красивый,выглядит на все 💯,много режимов ,маловат
Customer –
……
Customer –
embalagem indiscreta.
R***w –
top…
A***o –
Bellissimo
e***i –
hope it works
Customer –
матеріал доволі мʼякий, але не занадто, все чудово, як на фотографії, тільки упаковано не дуже конфіденційно, можна відчути через пакет, що там
N***a –
Очень красивый,выглядит на все ????,много режимов ,маловат
Customer –
good!!
d***r –
사이즈가 많이 작아서 실망해.. 진동은 그런데로 만족해..
Customer –
going to order another thank you for fast shipping
a***r –
????
p***r –
좋아요~
Customer –
Arrived safe and quickly
Customer –
verry good
E***o –
bueno
Customer –
מסחסיחסלסלסלס
F***y –
Pas utilisé, cadeau pour une amie
Customer –
Suave al tacto
M***z –
No funciona el selector de velocidad
A***r –
esta muy padre la textura es excelente
F***i –
Buon prodotto, conforme alla descrizine
Customer –
excelente funcionamiento muy bueno tal a como se describió llegó super rápido excelente calidad recomiendo la.compra solo que no viene empacado de manera discreta
s***d –
ok……
K***s –
llego antes de lo esperado tal cual como se ve.. remiendo al vendedor.
Customer –
Conforme à la description, plusieurs vibrations, Très bien.
G***o –
El empaque llegó dañado y abierto, viene en una bolsita sellada no trae caja.
Customer –
bien llegó rápido
E***t –
Good
V***s –
Llego rapidísimo
Customer –
Order is good..
S***y –
отличный товар и продавец рекомендую
A***a –
Its not that strong, but works well
Customer –
Good size .. I mean it’s not too big.. vibrates like normal
1***r –
Buena calidad, recomendado👍🏽
A***k –
Malutki
Customer –
por favor la forma de embalaje no me parece nada correcta al tacto se sabe que es y me parece muy desagradable
M***r –
flexible y buen tamaño
Customer –
Très bon au resto partout
I***k –
Все хорошо, приехал раньше срока, рекомендую
p***p –
Article conforme arrive dans les temps.
Е***к –
Конфіденційність відсутня! Погано запаковано. Сам товар якісний, працює в різних режимах
1***r –
Buena calidad, recomendado????????
D***s –
great size and prize reel easy to clean and use
Customer –
Gghh
j***j –
Perfecto
Customer –
Va con pillas grandes ^^
A***c –
excellent quality, soft touch, very smooth, plenty vibro programs.
Customer –
Macio funciona bem e tem ponta flexível recomendo
J***k –
Wszystko się zgadza jak w opisie.
m***r –
es ist angekommen, nur eure Seite ist zu kompliziert und in englisch Mann findet nicht genau, wsnn kommt das Paket an ,wo befindet sich das Paket zu unübersichtlich und viel Reklame ansonsten ok vielen Dank hoffe meine 4 anderen Artikel kommen auch bald ,ich sehe nicht wo die sind und wann sie geliefert werden.
A***i –
Prodotto apparentemente buono… Ottima resa quantità /prezzo… Da provare
Customer –
whole thing design good , strong motor and silicon rubber good matching, but Abit too small ,enlarge 1 or 2 size would nicer
k***r –
Nada discreto el envío, se puede sentir al tacto lo que lleva el paquete. Punto bueno , llego mucho antes de la fecha estimada. A las primeras impresiones se puede sentir buena potencia, material suave , aunque me en las fotos se veía más grande!