Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
Good item, nice looking. Fits ok……. Good metirial…… Beautiful desings…. Very clear… Satisfied…thank you..
a***r –
I love it
Customer –
it is a neat toy.. but does not turn on at all..
Customer –
buen material, efectivo y recomiendo al vendedor. Volvería a adquirir con el proveedor otros artículos
Customer –
The Prado works very well, but it’s not what I expected it to be and it has to be plugged up in order for it to work so I rated a six out of 10
T***s –
Pleasure piece recieved within 10 days of order packaged discretely and secure. Ordered many special service pieces fron vendor always correct and pleasurable. Will order more personal service items in the future
G***s –
U uxwkwkwkwowkwksowkwkaowkskwoz ozoqowksksowkwmwkwkwkskskskekskskzoao.oxosoaksksoaowkwksksksksksksksksks
Customer –
I just received my package today from you guys n a love it and it’s portable n chargeable so it’s convenient and enjoyable at any place any time and it was priced just rite and I thank u for letting me enjoy n experience this little joy if pleasure and I will be buying my items in. this department in the near future, thank u again
Customer –
cumple su función pero suena demasiado. no es una buena opción ai vives en departamentos.
K***a –
Yes yes yes you should buy I love so much
0***r –
great
m***r –
achei muito pequeno..mais é bom o matérial
a***r –
все работает хорошо
M***o –
супер, мне понравилось ставлю 10/10, только есть один минус – греется, а так всё просто замечательно, за свою цену
A***p –
Klasse in nur 2 min war sie fertig
Customer –
esta super padre me encantó fácil de usar y muy buen tamaño lo super recomiendo
a***r –
Generalmente mis compras son para mis clientes. Pero cuando lo he comprado para mi… La Calidad: Es muy buena, cumple perfectamente con las necesidades y expectativas. Las condiciones de los productos: llegan en muy buenas condiciones, en el caso de que no ha sido por el mal manejo de la paquetería. Mi calificación es 10 de 10. Tiempo de envío: por lo general llega en el tiempo estimado. Especificaciones: Generalmente por no decir que siempre el color es idéntico a la imagen de la aplicación, el tamaño corresponde con lo descrito en la aplicación. Los comentarios de mis clientes por lo menos 9 de 10 son la respuesta… Es una excelente compra. Lo recomiendo ampliamente SIN duda alguna lo volvería a comprar Los productos son para mis clientes por eso no subo fotos de ellos. Les recomiendo mucho que lean las especificaciones del producto y las reseñas de quien compra para si, muchas veces indican si viene muy grande o reducido. Si mis comentarios te ayudan con tu elección m
Customer –
Muy fuerte
Customer –
Супер але буде гучно
M***e –
very cute purple multi-speed tongue oral licking vibrator very soft. I definitely will buy more and recommend.
J***n –
works great but just wish the cord was longer
Customer –
not what I was expecting
5***r –
muy bueno me gustó recomendado un poco de reído
Customer –
Pense que era mas grande, y el cable mas largo o que quizas se prodria utilizar sin estar a la corriente electrica. pero apesar de eso si cumple con lo que promete y aunque no es muy suave, es funcional. no recomiendo utilizarlo mucho, al estar pegado de la corriente.
M***s –
llegó mucho antes de la fecha entrega ????
M***r –
Ist ziemlich laut und das Kabel stört. erfüllt aber sein Zweck.
h***r –
You get what you pay for… my fault
Customer –
yep
a***a –
Vibra fuerte y se ve bien