Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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g***r –
Пришел заказ быстро, всё качественно и просто
m***m –
Pensé que vendría en caja cada vibrador o empacado al vacío ,la presentación es una funda común y corriente le resta mucha presentación, deberían mejorarla ,de resto todo llegó bien todos encienden ,el envío tardo un poco de resto está todo bien gracias .
n***r –
😊😊😊😊😊😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😊😊😊😄😄😄😄😊😊😊😊😊😊😊😊😊😊
E***n –
Excelente producto
n***r –
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Customer –
el paquete tiene indicios de haber sido abierto, osea el empaque general debido a que se compró 3 productos diferentes
N***s –
recibido en Bolivia mucho antes de la fecha de entrega, material fino y funciona a la perfección, tal cual la descripción del vendedor ❤️
M***r –
Order received. Thanks
Customer –
вібратор супер , класний навідь не думала що буде на скільки хороший, рекомендую не пожалієте
S***u –
buen regalo para una amiga
Customer –
bon produit ravi
Customer –
Отличная вещь.
S***u –
buen regalo para amiga
Customer –
Está hecho de un material de calidad, sin duda es silicona de grado médico. El tiempo de carga no es tan largo, sin embargo siento que la batería no dura tanto. No hace tanto ruido y tiene muchísimos modos. Lo recomiendo ampliamente.
Customer –
Excelente produto, veio conforme a descrição, muito bom entrega rápida tudo dentro do prazo, produto mostra ser de excelente qualidade.
Customer –
perfekt
P***a –
excelente iii llegó más temprano de lo esperado
Customer –
No he probado todavia pero tiene buena pinta
V***h –
все супер. ціна якість топ
Customer –
Muy chulo Muy chulo Muy chulo Muy chulo Muy chulo Muy chulo Muy chulo Muy chulo Muy chulo Muy chulo Muy chulo Muy chulo
E***n –
Muchas gracias excelente producto
1***r –
llegó en el color que pedí y funciona perfectamente
c***r –
fonctionnement très bien
a***r –
igual que la descripción
Y***l –
excelente llegó en menos tiempo de lo pactado, mil gracias
5***A –
Dostawa przed czasem. Wibrator fajny do wspólnej zabawy, z powodu hałasu jaki wydaje w trakcie korzystania, jak z wibracjami w telefonie. Wszyscy w domu usłyszą że komuś natarczywie wibruje nieodebrany telefon. Trzeba mieszkać tylko we dwoje. Zero intymności, przy jego korzystaniu ????