Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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j***a –
si era lo que pedí
Customer –
super bien empacado, llego a tiempo, pequeño y discreto
S***n –
demasiado pequeño, pero buena vibración
Customer –
Love it
M***z –
Excelente
Customer –
Thank you!
N***d –
Ok
P***a –
recomendo
J***o –
Gostei bastante
M***d –
Un poco pequeño pero cumple su función
Customer –
buen tamaño
R***n –
llego antes y en una envoltura discreta, no tiene mucha intensidad pero para el costo, es lo justo
j***s –
excelente
Customer –
Good!!
J***a –
Bueno para el precio
E***a –
muy bien todo ami mujer le encanta xD
J***a –
Piccolo
t***t –
I be having a great time, it’s finger size😌😌
Z***e –
Gut
a***r –
????????
Z***6 –
Kkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk KkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkKkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkKkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkKkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkKkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkKkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkKkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkKkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkKkkkkkkkkjkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Customer –
Muy duro. No es cómodo
F***n –
bien reçu merci
J***k –
the good: it works and is generally as expected. bit noisy. the bad: its low quality. it appears to be silicone-like but its not, its plastic. not very well made. there was zero packaging. like nothing. just the product in a courier bag. anyone handling the package would know what it is. lol. you get what you pay for.
t***t –
I be having a great time, it’s finger size????????
R***y –
Es pequeño está curioso 🩷
F***r –
parfait*****
Customer –
Good
Q***r –
au top
e***r –
Muy pequeño es poco más grande que un píntalabios
A***i –
De los favoritos artículos de mis clientas ????????❤️
Customer –
És pequeno, pero bueno
B***a –
ele é bem pequeno, ainda não usei rss
Customer –
bellissimo
r***d –
думала будет по больше
J***o –
excelente servicio
D***z –
bueno, para empezar funciona
S***o –
Interessante 🥵
Customer –
Es suave y relajante
S***o –
Interessante ????
J***s –
as seen, good buy
a***r –
Falta probar, por costo es justo.
Customer –
Very good
s***m –
small item
J***s –
não gostei da vibração
K***n –
Thanks for the order…. Today i take it . Great vibrater but it small.
Customer –
no está mal
Customer –
smaller then expected
J***r –
Buen producto y llegó rápido
Customer –
Not what I expected
O***Z –
productos enviados a tiempo buena calidad
Customer –
..
J***a –
muito bom. conforme o anúncio.
f***o –
todo bien
Customer –
Mooi en handig